▷ (15h Left) Executive - Business Development
3 weeks ago
Job Description
Designation: Executive - Patient Care Specialist
Experience: Freshers or experienced (in sales role)
Qualification: MBBS, BDS, BAMS, BHMS or any medical related qualification
Job Location: Sec-14, Gurgaon
Working Days: 6
Who We Are:
At HexaHealth, we are dedicated to building a platform that helps users select the right hospital or surgeon for their surgical procedures. Our goal is to become synonymous with surgery information and discovery. We are committed to constructing India's largest hospital network, ensuring a seamless and stress-free hospital experience for our patients.
What We Are Looking For:
We are seeking compassionate and driven individuals to join our team as Patient Care Specialists.
The ideal candidates will possess excellent communication skills, a patient-centric attitude, and a
proactive mindset.
What Our Expectations Are:
- Patient-centric attitude
- Proactive & determined mindset
- Excellent communication skills
What You Will Do:
- Ability to handle multiple tasks effectively
- Strong problem-solving skills
- Flexibility & Adaptability
As Patient Care Specialist, you will serve as a crucial link between the company and our patients.
Your primary responsibilities will include:
Patient Engagement & Education - Conduct structured discussions, clearly explaining HexaHealth's specialized services to ensure patients understand the benefits and support available
for high-acuity care.
Personalized Recommendations - Assess patient health profiles to recommend suitable
specialists and hospitals, coordinating their consultation and ongoing treatment journey.
Medical Report Guidance - Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns.
Continuous Patient Support - Guide patients through each stage of their healthcare process,
offering empathetic support and resolving queries to ensure a positive experience.
Building Healthcare Partnerships - Develop strong connections with hospital network & doctors
to deepen your expertise, allowing you to offer well-informed patient support.
Revenue & Patient Conversion Impact - Drive patient engagement effectively, contributing to
conversion rates and revenue growth by supporting well-informed healthcare decisions.
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