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Customer Support Executive

4 weeks ago

Nellore, India Aasma Careers Full time

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India Languages :- Excellent English + Tamil/Urdu/Gujarati/Punjabi/Bengali/Nepali/French Note :- Excellent English Speaking Skill Is Mandatory Job Description: This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Tamil/Urdu/Gujarati/Punjabi/Bengali/Nepali/French + English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial. 1. Responsible for listening and precisely interpreting communication between two different language speaking persons (Example: English To Tamil/Urdu/Gujarati/Punjabi/Bengali/Nepali/French & Urdu/Gujarati/Punjabi/Bengali/Nepali/FrenchTo English) 2. Adhering to standard operating procedures required for the process and organization - Job Role:- Language Interpreter - Domain - Customer Support & Operations - Location:- Permanent Work From Home - Salary:- 30k-40k For Tamil/Urdu/Gujarati/Punjabi/Bengali/Nepali & 8-10 LPA For French - Shifts:- First 3 months Night Shift (US &UK), After that rotational including day shift. - Work days:- 5 days a week - Week offs:- 2 Rotational week offs Desired candidate profile: - Education: 12th, Diploma / Any Graduate - Experience: Fresher / Experience Important Note :- For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory. Required Skill set: 1. Candidates should be highly proficient in Urdu/Gujarati/Punjabi/Bengali/Nepali/French Speaking & English Speaking 2. Command over Language with good understanding skills is required 3. Excellent Communication skills required 4. Candidate should be a good listener 5. Candidate should be energetic and should have positive approach towards issues handling 6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2 rotational days off) Interview rounds: - HR interview(Telephonic) - AMCAT Test - Language Proficiency Test(In English and 2nd Language) - Client Round (Final Virtual Interview)