Customer support team lead

3 weeks ago


Nellore, India Pine Labs Full time

Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Experience / Support Reports To: Helpdesk Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The ideal candidate will have strong leadership skills, a customer-first mindset, and the ability to drive performance and continuous improvement. Key Responsibilities: Lead and mentor a team of customer support agents handling queries related to digital payments, financial products, and



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