Conference Executive

3 days ago


Mumbai, Maharashtra, India JLL Full time
Job Description

What this job involves:

As a Conference Center Executive at JLL, you'll be at the forefront of shaping a brighter way for our clients and fellow employees.

This role demands a dynamic leader who can seamlessly manage all aspects of our state-of-the-art conference centers, ensuring exceptional experiences for both internal and external stakeholders. You'll be empowered to innovate, collaborate across global teams, and drive operational excellence.

Your expertise will be crucial in creating environments that foster productivity, creativity, and connection.

At JLL, we believe in embracing more innovative ways of working, and as our Conference Center Executive, you'll have the opportunity to bring fresh ideas to life while advancing your career in a supportive, inclusive environment.

What your day-to-day will look like:

- Oversee the daily operations of JLL's conference centers, ensuring smooth functionality and top-tier service delivery
- Collaborate with cross-functional teams to coordinate and execute high-profile events and meetings
- Manage and mentor a team of conference center staff, fostering a culture of excellence and continuous improvement
- Develop and implement strategies to optimize space utilization and enhance user experience
- Liaise with clients and internal stakeholders to understand their needs and exceed expectations
- Monitor and analyze performance metrics, preparing reports for senior management
- Stay abreast of industry trends and technologies to keep JLL's conference centers at the cutting edge

Required Qualifications:

- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum of 5 years of experience in conference center management or similar role
- Proven track record of leadership and team management
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent communication and interpersonal skills
- Proficiency in conference management software and MS Office suite

Preferred Qualifications:

- Master's degree in Hospitality Management or Business Administration
- Certified Meeting Professional (CMP) or similar industry certification
- Experience working in a global, multi-cultural environment
- Knowledge of sustainable practices in facility management
- Familiarity with emerging technologies in the conference and events industry
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