
Telecalling executive
4 weeks ago
My Trip Executive is dedicated to crafting unforgettable journeys around the globe, making travel accessible, affordable, and enjoyable. Our team of travel enthusiasts, based in Bengaluru, curates international and domestic travel packages that cater to all interests and budgets. With years of expertise in the travel industry, we are passionate about helping you experience the world in all its beauty.
Role Description
This is a full-time on-site role for a Telecalling Executive located in Bengaluru. The Telecalling Executive will handle inbound and outbound calls, provide information about travel packages, assist customers with their inquiries, and resolve any issues. Additionally, the role involves maintaining customer databases, closing sales, and achieving performance targets.
Qualifications
- Excellent communication and interpersonal skills
- Experience in customer service and telecalling
- Proficiency in using CRM software and maintaining customer databases
- Ability to handle customer inquiries and resolve issues efficiently
- Sales skills and ability to achieve performance targets
- Knowledge of travel and tourism industry is a Must
- High school diploma or equivalent; a degree in travel and tourism is advantageous
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