Field Service Engineer Bangalore

Bring more to life Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology At Beckman Coulter Life Sciences one of 15 operating companies our work saves lives and we re all united by a shared commitment to innovate for tangible impact You ll thrive in a culture of belonging where you and your unique viewpoint matter And by harnessing Danaher s system of continuous improvement you help turn ideas into impact - innovating at the speed of life At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today time to get life-saving therapies to patients faster reclaiming time by automating tedious manual workflows and saving time spent addressing erroneous or complex results We are partners in time and accelerate answers to critical questions through the power of automation We develop innovations for scientists by scientists with many of our 3 300 global colleagues coming from the laboratory It s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935 And we re just beginning Working together let s put our time and talents together to advance human health for tomorrow Learn about the which makes everything possible The Field Service Engineer is responsible for who will be responsible for being the first touch point for the customer serves as our most important brand ambassador who has all the requisite knowledge of the product that includes the theory hardware features and its application FSE should be capable of demonstrating the features and ensure that customer is able to make optimal use of the capability of the equipment while also ensuring all other service parameters such as response time and repair time are meeting customers expectations FSE also own the responsibility of providing installation warranty and post warranty services and convert the unit from warranty to service contract immediately on expiry of the warranty period FSE also ensures on-time renewal of service contracts This position reports to the Regional Service Manager and is part of the Beckman Coulter Life Science located in Bangalore and will be an on-site role In this role you will have the opportunity to Essential Responsibilities Field Service Adhere to repair time and response time requirement Provide installation breakdown repair Modifications and Preventive Maintenance services Adhere to all service documentation guidelines Comply to Service SOP and guidelines Service Business On time Warranty conversion On time Contract renewal Quote to Cash process for Time and material Jobs Support Service campaigns and special initiatives The required qualifications for the job include Degree or equivalent in Engineering E C E E I E etc Min 3 years experience in the same capacity in a MNC environment It would be a plus if you also possess previous experience in Knowledge of lab exposure or experience Knowledge of documentation Excellent verbal written communication skills and leadership Beckman Coulter Life Sciences a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives Whether it s a health care program or paid time off our programs contribute to life beyond the job Check out our benefits at This job is also eligible for bonus incentive pay Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Company s sole discretion unless and until paid and may be modified at the Company s sole discretion consistent with the law Join our winning team today Together we ll accelerate the real-life impact of tomorrow s science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life For more information visit