Field Service Engineer

Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 14 This position reports to Service Manager Your role and responsibilities In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a first-time-right approach to customer service. You will also showcase your expertise by demonstrating a clear sense of urgency and ownership in your area of responsibility. The work model for the role is: #LI - Onsite. This role is contributing to the Process Automation – Energy Industries Division in Bangalore. Main stakeholders include customers in the Oil & Gas, Refineries, and Power Generation industries. You will be mainly accountable for: • Performing onsite service of medium to high complexity on 800xA Automation systems for Power Management & Electrical control applications. • Identifying and resolving technical issues through remote or onsite support. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and meet quality standards. • Troubleshooting equipment and process failures, recommending proactive corrective actions, and ensuring lessons learned are documented. • Ensuring compliance with safety standards for field services and monitoring the safe execution of work at customer sites. • Coordinating with customers to identify opportunities to improve their operations and eliminate pain points. Qualifications for the role - Full time Diploma or Graduate Degree in Electrical, Electronics, or Instrumentation Technology. - Minimum 7 years of experience in Process Automation, especially in Oil & Gas, Refineries, Petrochemicals, or Power Generation. - At least 2 years of hands-on experience with ABB System 800xA is mandatory. Experience with other ABB systems (Advant Master AC450, MOD300, or Freelance) is an added advantage. - Experience in PMS (Power Management System), EMS, ECS, CILMS design, engineering, and commissioning. - Strong expertise in Process Control Automation, including hardware & application engineering, HMI engineering, library development, 3rd party communication, testing, and commissioning. - Proficiency in communication protocols such as Profibus, Modbus, OPC, IEC61850, GOOSE, IEC103, and IEC104. - Experience in handling Brownfield DCS projects, including application modifications, retrofits, DCS controller migrations, and commissioning. More about us "The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle." We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory