Only 24h Left PD-WF Relation Admin

4 weeks ago

Noida, India Genpact Full time

Job Description

Inviting applications for the role of Process Associate/Process Developer, Workforce Relations Admin

This role is essential in supporting workforce relations by maintaining accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration, document management, and collaborating across HR and business functions to ensure a fair and compliant workplace.

Responsibilities

- Maintain detailed and organized documentation of all case-related activities in accordance with internal policies and legal standards.

- Draft clear, concise, and factual case summaries to support HR decision-making and legal review if necessary.

- Assist in conducting internal investigations related to employee conduct or workplace concerns.

- Address queries resolve issues in a timely manner.

- Collaborate with internal teams to provide seamless support.

Qualifications we seek in you

Minimum Qualifications

- Bachelor's degree in HR, Operations or a related field.

- Proven experience in Workforce Relations Admin or a related role or similar role.

- Proficiency in HRMS systems and Microsoft Excel.

- Five Days working from Office

Preferred Qualifications/ Skills

- Preference of an understanding of Workday module and Ticketing tools (ServiceNow/Zendesk).

- Familiarity with HRIS platforms and US statutory requirements.

- Certification in HR management is a plus.

Key Skills and Attributes:

- Strong numerical and analytical abilities.

- Attention to detail and problem-solving skills.

- Excellent communication and customer service skills.

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