Salesforce Business Analyst

3 weeks ago

Chennai Tamil Nadu, India Trimble Full time

Title Salesforce Business AnalystJob Location Chennai India or India-RemoteOur Department Digital TransformationJob Overview The Salesforce Data Migration Business Analyst will be responsible for the implementation and support of Sales and Service Cloud applications This individual will work under the guidance of IT leadership to execute the Salesforce strategy effectively Key Responsibilities Gather and document business requirements define scope and perform map gap analysis Understand user needs and drive continuous improvement and efficient use of the Salesforce platform Configure and customize Salesforce applications including workflows profiles custom objects rules etc Create reports and dashboards for users and business decision-makers Drive user adoption of Salesforce by supporting and training users Develop test plans and cases conduct system integration testing and perform user acceptance testing UAT to validate system functionality and performance Collaborate with business users cross-functional teams and IT resources to deliver solutions Track monitor and report project status using Jira software Required Qualifications 5-6 years of experience in Salesforce implementation and IT systems Knowledge of sales processes such as Opportunity quoting Contract management in SalesforceDeep understanding of Salesforce features and customization capabilities Strong analytical skills to understand complex business processes and data Ability to manage project timelines identify risks and effectively report project status Excellent communication skills to articulate and convey information to business leaders and key stakeholders Problem-solving skills to identify issues and develop creative solutions Ability to learn new features and capabilities of the Salesforce platform and stay updated Strong understanding of system integration and ETL tools Salesforce certification is a plus About TrimbleDedicated to the worlds tomorrow Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure build grow and move goods for a better quality of life Core technologies in positioning modeling connectivity and data analytics connect the digital and physical worlds to improve productivity quality safety transparency and sustainability From purpose-built products and enterprise lifecycle solutions to industry cloud services Trimble is transforming critical industries such as construction geospatial agriculture and transportation to power an interconnected world of work For more information about Trimble NASDAQ TRMB visit Trimbles Inclusiveness CommitmentWe believe in celebrating our differences That is why our diversity is our strength To us that means actively participating in opportunities to be inclusive Diversity Equity and Inclusion have guided our current success while also moving our desire to improve We actively seek to add members to our community who represent our customers and the places we live and work We have programs in place to make sure our people are seen heard and welcomed and most importantly that they know they belong no matter who they are or where they are coming from

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