
Senior Salesforce Business Analyst
9 hours ago
Position : Senior Salesforce Business Analyst
Location : Chennai, Bangalore, Hyderabad, Pune, Mumbai Gurgaon and Noida
Notice Period : Immediate to 30 Days
Role & responsibilities :
- Salesforce Expertise: Extensive experience with Salesforce NPSP Package and Service Cloud, including a deep understanding of its capabilities, functionalities, and best practices.
- Data Management: High understanding of Salesforce Data Model. Have worked on high data volumes for generating reports/dashboards and executing data cleansing (de duplication, bulk updates).
- Business Process Analysis: Proven ability to analyze and document complex business processes, identify areas for improvement, and design effective Salesforce solutions that align with business goals.
- Requirement Gathering and Documentation: Strong skills in gathering, documenting, and managing business requirements, including the ability to translate business needs into technical specifications and user stories for the development team.
- Stakeholder Management: Excellent communication and interpersonal skills to work effectively with stakeholders at all levels, including the ability to facilitate workshops, gather feedback, and ensure stakeholder alignment throughout the project lifecycle.
- Training Material Development: Ability to build comprehensive training materials to support the implemented Salesforce solutions, ensuring end-users are well-equipped to utilize new features and processes effectively.
Good to have: Experience on Apsona tool
Preferred candidate profile
Note : If interested, kindly share your resume to
Thanks & Regards,
Madhan
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