Business Analyst

3 days ago

Chennai Tamil Nadu India, Tamil Nadu Movate Full time

RESPONSIBILITIES:

  • Participate in planning and implementing eCommerce solutions for global markets.
  • Lead the analysis and thorough documentation of current and future state business processes that require improvement. Identify opportunities to innovate.
  • Recommend solutions to improve Commerce functionalities, business practices & procedures.
  • Distinguish requests from underlying needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements.
  • Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX or other artifacts to facilitate requirement elaborations as needed.
  • Participate in sprint planning & grooming session. Elaborate on requirements and expectations for project team.
  • Produce business flowcharts or other visual aids to communicate changes to the business teams.
  • Check feasibility by comparing functional needs with the Salesforce Commerce Cloud solution and make recommendations to the Product Owner.
  • Configure all aspects of storefronts for the global markets based on their localized requirements.
  • Manage multiple initiatives, priorities, tasks and deadlines in a rapidly changing environment.
  • Partner with SI partners on implementing the solutions and work with cross-cloud teams throughout the organization in supporting Project One initiatives.
  • Assist business team and QA team in designing test cases, validate the features and end-to-end testing.
  • Participate in cross-cloud meetings, eCommerce UAT and roll-out activities.
  • Assist in developing training materials on the Business Manager tool and eCommerce features for the business users and regional support teams.


SKILL SET REQUIREMENTS:

  • 8 – 9 years of experience as a Salesforce Business Analyst.
  • 5+ years of Salesforce Commerce Cloud experience with strong knowledge in Business Manager.
  • Passionate about eCommerce challenges and good understanding of Salesforce ecosystem.
  • Go-getter. Team player who is willing to roll up their sleeves and take on additional responsibilities as business needs evolve.
  • Ability to organize, specify and model requirements to ensure they are complete and support global needs.
  • Strong analytical & problem-solving skills. Detailed Oriented.
  • Think strategically and creatively in finding business solution that meet the requirements in the best possible way.
  • Excellent verbal and written communication skills to convey ideas or concepts to a variety of stakeholders. Comfortable presenting business and technical terminology to groups of 5 – 20 individuals.
  • Familiar with JIRA, Confluence or similar tracking and management tools.
  • Experience in eCommerce enterprise deployment.
  • Experience in post deployment support is highly desired.
  • Previous BA experience in Agile scrum teams in multi-cultural environment highly desired.
  • Experience in SQL, CMS, Google analytics is preferred but not necessary.
  • Shift time: 2.30 to 11.30pm IST
  • Location: Chennai/ Bangalore

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