3 Days Left: Executive

3 weeks ago


Bengaluru, Karnataka, India RAPRO Solutions Full time

Job Title Customer Service Executive CTC 2 5 LPA up to 4 2 LPALocation Hoodi Village BangaloreLanguage English Hindi Excellent verbal communication skills Education Graduation Mandate Job Summary We are looking for a Customer Service Executive to manage customer queries resolve issues efficiently and deliver a positive experience The ideal candidate should have strong communication skills patience and a customer-first attitude Key Responsibilities - Handle incoming calls emails or chats from customers- Resolve product or service queries effectively and promptly- Maintain customer records and update CRM tools- Follow up with customers as needed to ensure resolution- Escalate complex issues to supervisors- Ensure high levels of customer satisfaction and service qualityRequirements - 1 - 2 Years of Experience in BPO or call center - Excellent verbal and written communication skills - Good listening and problem-solving skills- Basic computer knowledge and typing skills- Ability to work in shifts if required ref updazz com



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