Customer Service Executive

3 hours ago

Bengaluru Karnataka, India Skywards Fortune Pvt. Ltd Full time

**Hiring**... **Customer Service Executive**

**Profile**:

- Customer Service Executive

**Location**:

- Banglore (Karnataka) Required

**Required** **Exp**. 2+ yrs

**Budget**:

- Competitive salary based on experience and qualifications.

**Note
- Immediate Joiner**

**Key Responsibilities**:

- **Customer Relationship Management**:Address customer queries, concerns, and feedback promptly**.**:

- **Sales & Business Coordination**: Collaborate with the sales team to align customer needs with business solutions.
- **Reporting & Documentation**:Prepare and track reports on customer interactions, sales progress, and business metrics.
- **Data Entry & Tracking**: Ensure accurate logging of customer data and sales activities.
- **Customer Issue Resolution**:Help resolve customer issues by coordinating with relevant departments.
- **Collaboration with Teams**: Work with various teams to meet customer needs and achieve business goals.

**Skills and Qualifications**:

- **Education**:Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- **Experience**: 2-4 years in customer service, sales coordination, or a related role.
- **Skills**:Strong verbal and written communication, organizational skills, and proficiency in Microsoft Office Suite and CRM tools.
- **Additional**: Ability to manage multiple tasks, a customer-centric attitude, and experience with report generation and data analysis.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹33,333.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Location**:

- Bangalore City, Karnataka (preferred)

Work Location: In person

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