Customer Service Executive

20 hours ago

Bengaluru Karnataka, India Racks And Rollers Full time

Job Description: Customer Service Executive (CSE) - Racking Industry

**Position Title**: Customer Service Executive (CSE)

**Department**: Customer Service

**Location**: [Yelahanka Bangalore]

**Job Summary**:
As a Customer Service Executive in the racking industry, you will be responsible for providing exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience. Your role will involve understanding customer needs and providing solutions that align with our products and services.

**Key Responsibilities**:

- **Customer Support**:

- Assist customers with product information, order status, and delivery inquiries.
- **Issue Resolution**:

- Address and resolve customer complaints or issues effectively and efficiently.
- Collaborate with internal teams to ensure customer concerns are addressed promptly.
- **Order Management**:

- Process customer orders and ensure accurate order entry into the system.
- Monitor order status and communicate updates to customers.
- **Product Knowledge**:

- Maintain a deep understanding of our racking solutions and related products.
- Educate customers on product features, benefits, and proper usage.
- **Documentation and Reporting**:

- Maintain accurate records of customer interactions and transactions.
- Prepare regular reports on customer feedback and service performance.
- **Team Collaboration**:

- Work closely with sales, operations, and technical teams to enhance customer satisfaction.
- Participate in team meetings and contribute to process improvements.

**Qualifications**:

- **Education**:

- Bachelor’s degree
- **Experience**:

- Previous experience in customer service,
- Familiarity with order management systems and CRM software is a plus.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).

**Personal Attributes**:

- Positive attitude with a customer-centric mindset.
- Strong interpersonal skills and the ability to work collaboratively.
- Adaptability and willingness to learn about industry trends and products.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Executive

    3 days ago

    Bengaluru, Karnataka, India Bolster Legal Service Pvt Ltd Full time

    **Job Title**: Customer Service Executive **Location**: Bangalore, Karnataka (On-Site) **Process**: Voice **Salary**: 20,000 - 28,000 Per Month **Qualifications & Requirements**: - Willingness to work in **Night Shift (8 PM - 5 AM PST)**: - Strong English communication skills (both verbal & written) - CRM tool experience is preferred - Work experience...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

    We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers. **Qualifications**: - Minimum educational qualification: 12th pass. -...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India SM Jobscraft Full time

    **Role**: Customer Service Executive **Location**: Bangalore (Virgonagar Post) **Experience**: 2-3 years **Requirements**: Good English and Kannada communication **Key Responsibilities**: - Responsible for providing exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. - Assist...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Dreammithra Pvt Ltd - Vistas Learning Full time

    J**ob Description - Customer Service + Renewals (Bangalore)** **Location**: Bangalore **Role**:Customer Service & Renewals Executive **Employment Type**:Full-Time **About the Role** We are looking for enthusiastic and customer-focused professionals to join our **Customer Service & Renewals** team in Bangalore. The role involves handling customer queries,...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Hi, Walk in Interview Domestic Voice Process Executive-Inbound/Outbound Service Qualification - PUC / Graduates Languages Known - Good English, Hindi with Any South Language Experience - Freshers/Experience Salary Offered - upto 4.2LPA Nature of Work - WFO(mandatory) Benefits - PF & ESIC Shifts - day General shift Location - Jayanagar,...

  • Customer Service Representative

    20 hours ago

    Bengaluru, Karnataka, India Right Track Corporate Service Full time

    Hi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India BVC Logistics Pvt. Ltd. Full time

    **Note**: - **Hiring for Banglore.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India Muthoot FincorpLtd Full time

    Customer Service Executive - handling the targets as well the business - sales focused jobs **Job Type**: Permanent Pay: ₹2,000.00 - ₹15,000.00 per month Work Location: In person