Customer Support Specialist

2 weeks ago

Gurgaon, Haryana, India Recruvento Full time
Job Description

Job Title: Customer Support Executive

Location: Sector 19, Gurgaon

Job Type: Full-time

Experience: Fresher or 12 years in customer service or collections

Joining: Immediate joiners preferred

Job Description:

We are looking for a Customer Support Executive to join our team and help deliver excellent service to our customers. The ideal candidate should be enthusiastic, empathetic, and solution-oriented, capable of handling customer queries and resolving issues efficiently.

Key Responsibilities:

- Handle inbound and outbound customer calls professionally.
- Address customer queries, complaints, and feedback with patience and clarity.
- Maintain accurate records of customer interactions and follow-up actions.
- Collaborate with internal teams to ensure timely resolution of customer concerns.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.

Qualifications & Requirements:

- High school diploma or equivalent.
- Fresher or 12 years of experience in a customer support or collections role.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Should be comfortable working 6 days a week with rotational week offs.
- Day shift: 9-hour workday (generally 9:30 AM to 6:30 PM).
- Immediate joiners preferred.

  • Customer Support Specialist

    1 day ago

    Gurgaon, Haryana, India beBeeCustomerSupport Full time

    Job Title: Customer Support SpecialistAbout This RoleThis position is perfect for individuals who are passionate about delivering exceptional customer experiences and ensuring seamless transactions.Key ResponsibilitiesRespond to customer inquiries in a timely and professional manner, utilizing excellent verbal and written communication skillsResolve customer...

  • Customer Support Specialist

    1 day ago

    Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    As a customer support specialist, you will be responsible for delivering exceptional service and ensuring our clients have an outstanding experience with digital payment solutions.About the Role:Provide timely and professional responses to client inquiries via phone, email, and chatResolve issues related to digital payments, transaction failures, refunds,...

  • Customer Support Specialist

    3 weeks ago

    Gurgaon, Haryana, India ApplyBoard Full time

    ApplyBoard simplifies the study abroad search application and acceptance process by connecting international students recruitment partners and educational institutions on one intuitive and personalized platform ApplyBoard is a mission-driven hyper-growth organization It has been attracting dedicated individuals for more than eight years who are...

  • Operational Support Specialist

    1 day ago

    Gurgaon, Haryana, India beBeeOperational Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Operational Support SpecialistThe Operational Support Specialist plays a pivotal role in ensuring seamless team operation.Key Responsibilities:Team Management: The incumbent should have experience in managing teams and be able to handle conflicts effectively.Process Adherence: Ensure that all team members adhere to documented processes,...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India What's Up Wellness Full time

    About UsWE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESSWhat's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So we've...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India What's Up Wellness Full time

    About UsWE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESSWhat's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So we've...

  • IT Support Specialist

    23 hours ago

    Gurgaon, Haryana, India beBeeSupport Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title: IT Support SpecialistThe position involves providing technical assistance to various stakeholders, supporting account directors with critical information and data trends. This role requires a skilled professional who can offer periodic training on helpdesk tools, participate in performance matrix calls, and present innovative ideas.Key...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India e-Solutions Full time

    Position - Customer Support Executive Job Location -GurugramInterview Mode - F2FWe are looking for someone with experience in International Voice Process Someone with impeccable Communication Skills We have 15 Openings So please share to anyone with skills we require who is looking for a change or in a need of JOB Type of contract PermanentLocation ...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India What's Up Wellness Full time

    About Us  WE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India What's Up Wellness Full time

    About Us WE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESSWhat's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So...