Call Center Executive

3 days ago


Mohali Chandigarh, India Talent Acquaintance Full time
Job Description

- A Call Center Executive handles a large volume of inbound and outbound calls.
- The primary responsibility is to answer customer inquiries, resolve issues, and provide information about products or services in a professional manner.
- This position requires strong verbal skills and the ability to maintain a calm and patient demeanor while handling various customer situations.
- The executive is also responsible for documenting all customer interactions and case details accurately in a CRM or a specific call management system.
- They are expected to troubleshoot problems, offer solutions, and escalate complex issues to a higher-tier support team when necessary.
- A key part of the job is meeting key performance indicators (KPIs), such as average handling time and first-call resolution.
- The role is crucial for ensuring a high level of customer satisfaction and contributing to the overall efficiency of the call center operations.

  • Chandigarh, Mohali, India beBeeCustomerService Full time

    The Role of a Call Center ExecutiveKey Responsibilities:A Call Center Executive handles a high volume of inbound and outbound calls in a professional manner.The primary goal is to answer customer inquiries, resolve issues, and provide information about products or services.This position requires strong verbal communication skills and the ability to maintain...

  • Call Center Executive

    2 weeks ago


    Mohali, India Miracle Service Full time

    **Job Responsibilities and Duties**: - Answer incoming calls from customers - Assist customers with requests for information, complaints, making appointments for all modalities based on availability of slots, and resolve issues for customers - Maintain and update customer information - Ensure patient forms contain all necessary billing information - Booking...


  • Mohali, Punjab, India Chandigarh University Full time

    Title Manager - Call Center Introduction Chandigarh University is a leading educational institution committed to providing quality education and excellent services to its students As part of our continuous efforts to enhance our students experience we are seeking a highly competent and dynamic individual to join our team as a Manager - Call Center ...


  • Mohali, India IVY HOSPITAL Full time

    **Job Description: - ** **1. Patient Interaction**: - Handle incoming calls from patients, their families, and healthcare professionals in a compassionate and empathetic manner. - Provide information about hospital services, appointment scheduling, and general inquiries. **2. Appointment Scheduling**: - Efficiently schedule, reschedule, or cancel...

  • Call Center Tl

    2 days ago


    Mohali, India Lighthouse consulting Full time

    **Job description** **Call Center TL Responsibilities**: - Hiring, training, and preparing call center representatives to respond to customer questions and complaints - Ensuring agents understand and comply with all call center objectives, performance standards, and policies. - Answering agent questions regarding best practices or difficult calls. -...


  • Chandigarh, Chandigarh, India InfluxService Full time

    International Call Center (Voice Process) for Freshers - 1+ year Location : Mohali Responsibilities: - Provide customer support and resolve customer queries on call. - Handle inbound calls from the customers - Identify the needs of customers, resolve issues, and provide solution - Maintain good customer relations - Meet personal targets and work towards...


  • Mohali, India BSCJ Enterprises Full time

    Job For International Call Center Qualification ;-Graduate Excellent Written / verbal Communication Skills. Salary For Fresher ;-18,000 CTC +2500 Night Shift 5 Day Working Communication Skills ; - English Contact No. ; - 6280541966 **Job Types**: Full-time, Fresher HR. Harpreet Kaur **Job Types**: Full-time, Fresher **Salary**: ₹17,000.00 -...


  • Mohali, Punjab, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,50,000

    Job DescriptionWe are seeking a highly motivated and detail-oriented customer service professional to join our team specializing in HVAC call center processes.The ideal candidate will be responsible for making outbound calls to customers, providing information, scheduling appointments, promoting membership plans, and ensuring accurate data capture.This role...


  • Chandigarh, Chandigarh, India Gleuhr Full time

    The Call Center Representative is responsible for managing large amounts of inbound and outbound calls in a timely manner. They handle customer inquiries, resolve issues, provide information, and deliver excellent service to ensure customer satisfaction. **Key Responsibilities**: - **Handling Calls**: - Answer incoming calls from customers regarding...


  • Mohali, Punjab, India Advait Consulting Full time

    Hiring for International Call Center Representative Roles: - Excellent English communication Skills is must - Walkin in Interview - Same day joining - Cab facility for only Females - rotational Shifts - UK /Us Shifts **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Commuter assistance - Health insurance -...