Service Delivery Manager
3 weeks ago
Job Description Hi, We are hiring a Service Delivery Manager - IT Infrastructure for Bangalore, if interested please send me your profile to [Confidential Information] alongwith your Current CTC, Expected CTC, Notice period to join. Job Overview: The IT Infrastructure Service Delivery Manager will be responsible for overseeing project execution, resource allocation, client communication, and ensuring the successful delivery of software projects on time and within budget for clients. The ideal candidate will possess a strong blend of technical expertise, leadership skills, and a track record of managing successful software delivery projects and handling large client accounts (> 25 mil USD/annum revenue, > 400-member delivery team). Experience required: 1. Overall experience of 12 - 15 years with minimum of last 5+ years in the role of Service Delivery Manager role, Strong knowledge in IT Infrastructure technologies - Datacenter/Wintel/Exchange/Networking/Database/Storage/Backup/CyberSecurity technologies 2. Must have handled minimum 2-3 large accounts of 100+ people / USD min 15 or 20 annual revenues 3. Should have the experience to grow accounts 4. Should have experience in Infrastructure space with fair bit of knowledge around applications 5. Should have handled Infrastructure service delivery engagements in both staffing and managed services model, Should be ITIL certified 6. Should be well versed on Agile, Service delivery model and has been part of large transition programs 7. Should be able to Drive continuous improvement and innovation in service delivery processes, methodologies, and tools to enhance efficiency, effectiveness, and client value. 8. Should be able to Identify opportunities for upselling and cross-selling additional services or solutions to existing clients, working closely with sales and account management teams to maximize revenue and profitability. 9. Comes from technology background with at least 10 years of experience in core IT Infrastructure technologies in the initial career. Still has the technical acumen to participate in solutioning, challenge the team and confidently discuss technology with customer 10. Stable employment track record. Too many frequent jumps are undesirable 11. Have been responsible for P&L 12. Have worked with customers from different geos of Americas, Europe and APAC 13. Experience any of the core focus industries like CPG/FMCG will be beneficial 14. Actively participated in large RFPs/RFQs 15. Ability to construct deal solutions, RFP structures, commercial responses 16. Should have excellent communication skills 17. Have experience in working in a matrix organization navigating with multiple business stakeholders 18. Strong understanding of governance, quality, operations and financial matters
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Service Delivery Manager
19 hours ago
Bengaluru, India Johnson Controls Full timeJob Description What You Will Do At Johnson Controls, we are powered by our people. As a Service Delivery Manager, you will play a key role in ensuring the seamless delivery of high-quality services to our clients, while fostering strong relationships and driving operational excellence. You will lead cross-functional teams, manage service-level agreements...
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Service Delivery Manager
1 week ago
India CIGNEX Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey ResponsibilitiesClient Relationship Management: Serve as the primary liaison between clients and the ServiceNow delivery team, ensuring client requirements are understood, expectations are managed, and satisfaction is maintained.Service Delivery Oversight: Lead the delivery of IT services on the ServiceNow platform, ensuring timely execution and...
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Service Delivery Manager
12 hours ago
india Chronos Consulting Full timeJob Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and infrastructure,...
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Service Delivery Manager
1 week ago
India Hexaware Technologies Full timeJob Title Service Delivery Manager Location Bangalore to work from customer location Experience 18 - 20 years Job Summary We are looking for a seasoned Service Delivery Manager with extensive experience in IT delivery and program management The ideal candidate will have a strong background in Pharma Clinical Life Sciences domains leading large-scale...
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SAP Service Delivery Manager
3 weeks ago
Bengaluru, India Dairy Day Full timeJob Description About Dairy Day: Dairy Day is one of India's largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company. We are looking to hire a full-time SAP Service...
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Service Delivery Manager
7 days ago
India New Era Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJoin New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era,...
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Service Delivery Manager
3 days ago
Coimbatore, India EPAM Systems Full timeJob Description We are seeking an experienced and motivated Service Delivery Manager to oversee the delivery of services to our customers, ensuring consistent alignment with their goals and expectations. This role involves managing performance metrics, driving operational excellence, and contributing to the continuous improvement of service management...
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Services Delivery Manager
2 weeks ago
Mumbai, India Snowflake Full timeJob Description Snowflake is about empowering enterprises to achieve their full potential u2014 and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology u2014 and careers u2014 to the next level. As a Services Delivery Manager, you are engaged at...
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Service Delivery Manager
19 hours ago
Hyderabad, India HTC Global Services Full timeJob Description About The Role We are seeking an experienced and dynamic Service Delivery Manager (SDM) to lead and manage three critical IT support functions: End User Computing (EUC), Service Desk, and Service Integration & Management (SIAM). The SDM will be responsible for ensuring high-quality service delivery to a UK-based global client, driving...
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Service Delivery Manager
4 weeks ago
Mysore, Karnataka, India, Karnataka Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
