Key Account Manager

Job Description Are you in for a big challenge, like contributing to the success of new global company Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers first choice. Key Account Manager Job Description: - Develop account strategies to deliver business targets and receivables with customer delight. - Manage business with Epiroc core values- Innovation, Commitment, and Collaboration. - Establish trust and rapport with key clients to understand and timely address their needs, goals, and challenges. - Enrich customer's experience and feeling while dealing with you as face of Epiroc. - Navigate technical and commercial negotiations with ambition to increase market share profitably. - Ensure customer feedback is taken sincerely to improve our products and service quality. - Use market intelligence to strategize business and timely response to business enquiry. - Actively develop business for new product portfolio. - Deliver business reports in time and effectively update CRM tool for business excellence. - Demonstrate self as team player and collaborate well with internal functions - Demonstrate self as safety champion. Qualification, Skills and Experience: Bachelor's Degree in engineering preferably in a Mining / Mining Machinery discipline. - Minimum of 6 to 8 years work experience preferably in sales & marketing for OEM in mining. - Strong understanding of Mining and Construction customer segment and operation details. - Strong specification selling skills - Strong negotiation and persuasion skills with commercial acumen - Problem solving abilities and adaptability - Customer Relationship Management - Resilience, patience and emotional intelligence - Strong interpersonal and relationship management skills. - Excellent communication and presentation abilities. - Strategic thinking and long term vision - Perform under pressure with deadline - Proficiency in MS Office, especially Word, Excel and Outlook are required. - Familiarity with CRM tools and account management software - Fluent in English. Key competencies required for this role: - Assertive - Confident- Right balance of introvert and extrovert - Efficient Task management - Safety first - Collaborative - Team player - Honest and who can represent Epiroc as a brand. Location: Udaipur, Rajasthan, INDIA Why should you apply for this position This position provides opportunity to learn, discuss and get exposure to all major product lines within Epiroc along with focus on ongoing trends in mining industry such as Digitalization, Automation and Electrification. It also gives opportunity to applicant to work very closely on one of the extensive service contracts of Epiroc covering large fleet of Underground machines and understand contribution of machines performance in overall mining operations. The last date of application is 28th November 2025. It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more atwww.epiroc.com