Cts West Sales Sales Engineer

Our solutions are a key part of most industries - electronics medical research renewable energy food production infrastructure and many more Working with us means working with the latest technologies and groundbreaking sustainable innovations Join us on our journey for a better tomorrow Your RoleBusiness Development To be responsible for execution of regional strategy pertaining to CTS Generate orders from customers for service products Support to sales as well as operations Follow-up with customers to acquire orders Follow-up and meeting with key accounts to meet monthly targets and help them achieve targeted level of business with end customers in order to achieve business level in line with installed machine population base Carry out Tele sales mailer campaigns and generate leads for Aftermarket products timely renewals of Existing Service plans Work on allocated leads generate leads analyse the installed base and customers generate offers for Sales of spare parts Ad -hoc fixed price element business standard service plans to customers and all potential customers Experience of territory handling and good collaboration among the team To secure double digit growth marketing campaign and accessibility of digital tools If in future job profile change from direct to indirect Dealer Management Monitor dealer target achievements Analyse dealer strength Examine dealer inventory Review purchase order raised by dealers Track spare parts sales on monthly basis IN ORDER TO enhance dealer effectiveness and improve customer satisfaction Customer Relationship Collect customer feedback on service direct indirect and dealers Analyse escalated customer-related problems and work with service to resolve them Analyse factors causing dissatisfaction among customers Review measures and take corrective action in coordination with Zonal Manager reporting manager Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction Maintain regular contact with all customers Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained and a high level of customer satisfaction is maintained NPS follow-ups with the help of CSO and sales team Receivables Receive data on collections and dealers customer statements of accounts Follow-up with customers on outstanding invoices on service products Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding Ensure to follow the instructed payment terms and pre-approvals for all other commercial terms conditions Ensure timely collection payments from customers to control receivables Air audits optimization AirNet and all other focus products Energy Audit - Track market opportunities Educate customers on audit benefits Study customer sales-related queries on audit requirements Use of Air scan Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue AirNet SS piping sell with the help of direct and indirect sources More focus on 1 1 and contract ratio Techno commercial acumen and understanding of Aftermarket business Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision Mission and core values Talent framework competencies Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture If in future job profile change from direct to indirect Dealer Management or management ask for Monitor dealer target achievements Analyse dealer strength Examine dealer inventory Review purchase order raised by dealers Track spare parts sales on monthly basis IN ORDER TO enhance dealer effectiveness and improve customer satisfaction Dealer Sales Operations Monitoring Indirect Sales Dealer development and competency of sales service team Mission To generate business of service products from the allotted territory with the help of sales team in line with the potential of installed base with an objective of achieving CTS growth targets within the CTS structure and guidelines Plan and priorities sales activities towards achieving agreed business aims especially managing personal time and productivity Maximize the revenue and profitability of the aftermarket business across the territory by promoting sales of aftermarket products and service to new and existing customers in accordance with agreed business plans To achieve service excellence and customer satisfaction to generate more leads for new equipment and increase the market presence for future business growth To succeed you will needKnowledge and Educational requirements Be willing to develop yourself by learning new skills and increasing your knowledge of our products systems and the company s market and operation Ability to cope with large sums of information and to create in partnership with a multi-layered organization well-defined plans which will be easily communicated and implemented Strong verbal and written communication skills in English with the ability to deliver messages to stakeholders at any level inside and outside of the organization Must have a solid comprehensive of the compressor technique business with proven sales and marketing experience in the compressor industry Experience Requirements Minimum 3 to 4 years experience in CTS sales operations or relevant experience in CTS products Degree Diploma in Engineering Personality requirements Firm believer that there is always a better way of doing things Resourceful Enthusiastic Open-minded Result Oriented In return we offer you Excellent interpersonal skills and a team player Excellent communications co-ordination skills Ability to plan and organize effectively as well as set priorities Must be an independent self-starter with excellent organizational A person who complies with our DNA Interaction - Innovation-Commitment City AhmedabadDiverse by nature and inclusive by choice Bright ideas come from all of us The more unique perspectives we embrace the more innovative we are Together we build a culture where difference is valued and we share a deep sense of purpose and belonging