Customer Care Executive

13 hours ago


Dombivli MH IN TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

Role Responsibilities Customer Service Process Handle inbound and outbound customer queries efficiently Provide accurate banking information and resolve customer issues Ensure high standards of service quality and customer satisfaction Email Process Manage customer interactions through email professionally and promptly Respond to queries requests and complaints in a clear and concise manner Maintain proper documentation and follow escalation protocols when required Requirements Excellent verbal and written communication skills V4 quality Basic computer knowledge and typing proficiency Positive attitude adaptability and willingness to learn Ability to work under rotational shifts and maintain service accuracy Compensation Customer Service 16 000 CTC per month Email Process 18 000 CTC per month Work Schedule Working Days 6 days a week 1 weekly off Shift Timings Females 7 00 AM - 7 00 PM Day window Males Rotational shifts Interview Process HR Round Operations Round SVAR Assessment Client Interview Job Type Full-time Pay 200 000 00 - 250 000 00 per year Benefits Provident Fund



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