Order Management

4 weeks ago

Chennai, Tamil Nadu, India Movate Technologies Full time
Job Description

- Validate orders and enter the following data within two (2) working days.
- First Sales Orders
- Credit Memos
- Stock Rotation RMAs
- Incorrect Shipment RMAs
- Credit and Rebills
- Service Contracts
- Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information.
- Arrange to Drop Ship or Direct Ship as required.
- Generate Invoices on a daily basis.
- Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request.
- Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days.
- Update Client's CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client's customers.
- Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.

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