Order Management Engineer

1 week ago

Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The Opportunity
Support the Project Management department in the execution of Standard Material spares and Service orders for German & Global Market.

How You'll Make An Impact

  • Support the execution of Standard Spares and other HV service orders, mainly for the German market
  • Processing of orders as per the standard process workflow.
  • Ensure sales orders keyed in SAP and order acknowledgements sent to customer in timely manner.
  • Clarification of open technical points and ensure orders processed on time for execution.
  • Full accountability in managing the orders and customers related to the orders.
  • Collaborate with key stake holders to fulfil the orders from customers and meet the Service unit expectations in terms of Cost, Revenue and Quality.
  • Manage export controls, identify and mitigate risks for the orders executed.
  • Close coordination with SCM & Planning for prioritizing the orders.
  • Resolve conflicts proactively and if needed escalate, seek help from Team lead or Management to ensure progress is on track.
  • Adhere to the Order management processes in the organization. Ensure implementation and compliance of OHS group guidelines.
  • Ensure Hitachi Energy integrity guidelines are followed in the team. Ensure IS security policy followed in the team. Acts as role model for the team.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
  • Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

  • Graduate in Electrical Engineering with minimum 4 - 5 years relevant experience in Order / Project Management.
  • Excellent skills in Speaking, Reading and writing English language, German Basic language is added advantage.
  • Experience working with Order management related tools and processes.
  • Hand on experience of working with SAP SD/ PS module.
  • Very good knowledge & experience working with MS office tools.
  • Should possess strong communications & negotiation skills to convince customers stakeholders
  • Ability to work under pressure to manage customer expectations.
  • Proficiency in both spoken & written English language is required.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

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