Customer Support Executive Jobs Opening in Agkem impex at ChandigarhLess
1 week ago
HiKindly find the Job Description of Customer Support Executive :About the RoleWe are seeking a proactive and detail-oriented Customer Support Executive to deliver exceptional customer service, manage leads, coordinate purchases, and support order-topayment processes. This role requires strong communication skills, multitasking ability, and ownership of tasks from initiation to closure.Key Responsibilities• Customer Engagement & Support1. Respond to customer queries via WhatsApp, email, and calls (inbound/outbound).2. Provide timely resolutions and maintain high customer satisfaction levels.• Procurement Coordination3. Manage purchase orders from Agkem as per approved price list.4. Complete PO creation, GRN entries, and put-away processes in the system.• Lead & Pipeline Management5. Follow up on active leads and nurture them to closure.6. Generate and update new leads in Zoho, in coordination with sales managers.7. Escalate high-value opportunities to HODs for strategic action.• Reorder & Retention8. Conduct follow-up calls to existing customers for reorders and product updates.• Call Tracking & Reporting9. Execute 100 daily calls (as per direction) and update outcomes in Zoho.10. Share fortnightly consolidated performance reports with management.• Order & Payment Processing11. Create draft orders on Shopify and coordinate timely payments.12. Share payment details with Accounts and maintain accurate transaction records.Skills & Qualifications• Strong communication and interpersonal skills.• Proficiency in Zoho, Shopify, and MS Office.• Ability to multitask, prioritize, and work under deadlines.Reporting To Senior Management (HODs)More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 06 Months to 3 year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation. B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
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Customer Service Representative
3 hours ago
Chandigarh, Chandigarh, India Agkem Impex Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCustomer Service Representative Locations: Chandigarh, About the Role We are seeking a proactive and detail-orientedCustomer Service Representativeto deliver exceptional customer service, manage leads, coordinate purchases, and support order-to payment processes. This role requires strong communication skills, multitasking ability, and ownership of tasks...
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Chandigarh, India RNDMFG Full timeWe are looking for a Online Research Executive to help us find project centers and electronic shops across India. You'll research businesses using Google and Google Maps, and share the verified links with us.Responsibilities:Use Google and Google Maps to find project centers and electronic shops in India.Send us the links, which we will verify for...
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(13/09/2025) Customer Support Executive
3 weeks ago
Chandigarh, India EHire Tech Services Full timeCUSTOMER SUPPORT EXECUTIVE - VOICE PROCESSInternational Voice Process - Rotational Night Shifts Only with Cabs - Both side providedGood English Communication Skills are requiredGraduates/Post Graduates/Fresher/Experienced can applyAge between 21 to 30 years oldDocuments : Graduates with all the Marksheets is mandateNeed to Bring Aadhar Card / PAN Card / All...
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Chandigarh, India Infonyx Solutions Pvt ltd Full timeJob Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who...
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Chandigarh, India CV Immigration Full timePosition Overview We are looking for a confident and proactive Telecaller to join our team. You'll be the first point of contact for potential clients, playing a vital role in guiding them through visa processes and booking consultations. Responsibilities: · Make outbound calls to potential clients from our verified lead list....
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Chandigarh, India Canvisa Full timePosition Overview We are looking for a confident and proactive Telecaller to join our team. You'll be the first point of contact for potential clients, playing a vital role in guiding them through visa processes and booking consultations. Responsibilities: · Make outbound calls to potential clients from our verified lead list....
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Chandigarh, India Groundwork Full timeJob Responsibilities:Supervise all civil works on site, including but not limited to bar bending, concreting, masonry, plastering, etc.Supervise all finishing works on site, including, but not limited to plumbing, electrical, woodwork, tile and stone work, metalwork, air conditioning, paint work, false ceiling, etc.Coordinate with and schedule different...
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Chandigarh, India CLICKNCARE Full timeWe are seeking a friendly, patient, and professional Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. This role is suitable for individuals who are excellent communicators, problem-solvers, and customer-oriented.Manage large...
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Customer Support Advisor
4 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Assistance**: - Assist customers with product or service issues, troubleshooting, and general questions. - Provide accurate information about products, services, policies, and procedures. - **Problem Resolution**: - Identify and resolve customer issues or concerns efficiently while ensuring a positive experience. -...
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Customer Support Executive
1 week ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - Troubleshoot issues and provide accurate solutions in a timely manner. - Maintain clear and detailed records of customer interactions using CRM systems. - Escalate complex issues to appropriate teams when necessary. - Provide feedback on recurring customer problems to help improve services. - Ensure customer satisfaction and...
