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Customer Support Executive Jobs Opening in CLICKNCARE at Mohali-Others, Chandigarh, MohaliLess

4 weeks ago

Chandigarh, India CLICKNCARE Full time

We are seeking a friendly, patient, and professional Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. This role is suitable for individuals who are excellent communicators, problem-solvers, and customer-oriented.Manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analyzing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers   Required skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & Punctuality More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

B.Com, BA, BBA/BBM, BCA, Other Graduate(Other Graduate)