Team Lead

Company Description Syngenta is one of the world s leading agriculture innovation company Part of 33 4 billion USD Syngenta Group dedicated to improving global food security by enabling millions of farmers to make better use of available resources Through world class science and innovative crop solutions our 60 000 people in over 100 countries are working to transform how crops are grown We are committed to rescuing land from degradation enhancing biodiversity and revitalizing rural communities A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture Our employees reflect the diversity of our customers the markets where we operate and the communities which we serve No matter what your position you will have a vital role in safely feeding the world and taking care of our planet To learn more visit www syngenta com Unique or interesting about this job Apply our Global standard model to transaction processing whilst getting exposure to diffrent country legal tax requirements Opportunity support implementation learn change management as Syngenta roll out their digital solutions across P2P Work together with other procure to pay teams to achieve end to end process and service performance Purpose of the job To manage their respective P2P team operating from the Pune GFO ensuring smooth execution of procure to pay process area Finance Service Desk and Travel Expense processing To secure compliance with Syngenta internal policies and control framework Line Management of 10-14 team members To drive continuous review of processes and ways of working to optimize team efficiency to identify implement improvements to positively impact key performance indicators and client experience Proactive attrition management talent retention development Main activities the person in the job is responsible for To provide a Procure to Pay service and apply domain knowledge on Accounts Payable Payments Vendor Maintenance T E Audit including Accounts Payable related Month End Close activities Ensure the team apply strict adherence to global standard process and business operations pack to deliver accurate and quality outputs Work directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service delivery Improve productivity across teams through implementation of continuous process improvement initiatives Constantly monitor the process for early signs of developing troubles Review and address Key Performance Indicators Critical Business Indicators and SLA s Working with team to ensure that the SLA s for the process are being met Routine monitoring of actions to verify if the expected results are being achieved and - if they aren t - come up with corrective measures in a timely fashion Ensures that the desk top procedures DTP are updated periodically and the DTP is followed by the team diligently when executing the processes Gate Keeper for process exceptions deviations controls Design operate visual control system to bring close focus on the process in part to capture instances of waste - problems interruptions and delays - as they happen Participates in monthly Governance interactions provides an update on process improvements for the respective functional responsibility Actively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmark Manage Accountability process to convert problems caught on the visuals to assignments for action First to understand root causes and then to eliminate them Supports on Issue and escalation for the respective process builds control around it Develop manage and mentor team members which includes performance appraisal Functional or Leadership Competency related specifically to this job Client Service Focus This is the ability to see life from the perspective of the client to deeply understand client motivation Applies a service mind-set that is centered on developing delivering and improving a service Understanding all the components of a service managing client expectations challenging and engaging clients successfully Judgment Analyzes information guidelines and requirements from different sources to evaluate alternatives and make effective judgments Draws accurate useful conclusions from financial business and quantitative information Makes timely and sound decisions on everyday issues and problems by applying accurate logic appropriate knowledge expertise and common sense Execution Results Orientation Manages work and work performance holding everyone accountable to effectively and efficiently completing work responsibilities Demonstrates initiative and a strong commitment to achieving meaningful results meeting or exceeding goals and acting on opportunities to create value Lead Manage Change Challenges the status quo and champions new initiatives Acts as a catalyst of change and stimulates others to change Paves the way for needed changes Manages implementation effectively Experience required for the job Essential 7 - 9 yrs experience in MNC BPO Industry with 3-4 yrs of team leading experience Knowledge on P2P area as below - Expert on the P2P end to end process Processes in scope for P2P are Indexing Invoice processing Payments Procurement support AP helpdesk VMD Strong Accounting concept knowledge of procure to pay process Tax WHT GST knowledge Prior working knowledge in SAP ERP with VIM tool Concur ServiceNow Strong Analytical skills include identifying forecasting and resolving problems Good writing and documentation skills Clear communication Ability to create strong controlled process environment and adherence to controls and compliances Should independently handle all type of queries from People Client Management Must have a strong understanding of Lean principles and have successfully led Lean Transformation in business process environment Completed Lean Opex Six Sigma certification Black Belt preferred Excellent Client Management Abilities Sound People Management Skills- must have lead a team of 10 analyst senior analyst or above for at least 2-3 years The role holder must comply with all the Quality Management Business Continuity Management and Information Security Management requirements and guidelines of the organization Demonstrated the ability to build and maintain a high-performing team through effective coaching and development Experience to be gained in the job Basic understanding of Syngenta business and industry drivers Experience working with different finance teams in a given geography and absorbing business knowledge to understand how IFRS is applied to Syngenta business Technical development in finance skills Knowledge of financial systems Qualifications Holds Qualification B Com M Com MBA Finance CA inter ICWA Fluent in English Additional Information Note Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status Follow us on Twitter LinkedIn