
Customer Relationship Manager
2 weeks ago
Job Description Roles and Responsibilities - Manage customer relationships through effective communication, empathy, and problem-solving skills. - Handle incoming calls from customers to resolve their queries and concerns in a timely manner. - Provide accurate information on products/services offered by the company to meet customer needs. - Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements. - Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile - 0-4 years of experience in BPO voice process, customer handling, or related fields. - Excellent English language proficiency with good verbal and written communication skills. - Ability to work in a fast-paced environment with multiple priorities simultaneously. - Strong analytical skills for resolving customer complaints efficiently. THIS IS ON PAY-ROLL OPPORTUNITY WITH ICICI LOMBARD GENRAL INSURANCE COMPANY Skills Required - EXCELLENT COMMUNICATION IN ENGLISH - GRADUATION MANDATORY - GOOD THOUGHT PROCESS - SHIFT TIMING : MALE : 7:00AM TO 12:30AM + NIGHT SHIFTS (ANY 9.30 HRS SHIFT) FEMALE : 7:00AM TO 8:30PM (ANY 9.30 HRS SHIFT) - WEEK-OFF : 5 DAYS WORKING 2 DAY ROTATIONAL OFF - SALARY : AS PER THE YEARS OF EXPERIENCE Contact Sakshi Koli - 8097462309 This job is provided by Shine.com
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Insight Customer Call Solutions Ltd Full timeRoles and Responsibilities Handle customer queries and concerns in a timely and professional manner, resolving issues promptly. Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Develop strong understanding of customers' needs and preferences to provide personalized solutions. Collaborate with...
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Shunya Tattva Management Consultants Full timeJob Title: Customer Relationship Executive Insurance Location: Vashi, Navi Mumbai Salary: 1.75 LPA – 4 LPA (Fixed + Incentives) Experience: 0 – 7 years (Freshers & Experienced can apply) Age Limit: Up to 32 years Education: Graduation (Mandatory) Job Description: We are hiring Customer Relationship Executives for our Insurance company based in Vashi....
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Career Arena Full timeJob Title: Customer Relationship Manager Location: Vashi, Navi Mumbai (Work from Office) Working Days: Monday to Friday Shift Timings: Flexible (Day Shift) Job Type: Full-Time (Work from Office) Salary Range: Package: upto 30k (Fixed) + Performance-Based Incentives Education Qualification: Graduate Experience Required: 0-2 Year in Sales / Tele Sales /...
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Customer Relationship Manager
1 week ago
Navi Mumbai, India White Force Full timeJob description REAL ESTATE DEVELOPER IN MUMBAI & THANE Customer relationship manager (CRM) KEY RESPONSIBILITIES: ∙The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations. ∙Ensure Demand calls ∙Follow up reminder Calls/Emails ∙Highlight defaulters and...
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Customer Relationship
2 days ago
Navi Mumbai, Maharashtra, India Value Freight (mumbai) Full time ₹ 2,00,000 - ₹ 4,00,000 per yearKey Responsibilities:Assist in managing customer relationships and responding to client enquiries.Support the Freight Manager in day-to-day operations and logistics enquiries.Prepare and maintain daily reports and updates.
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Customer Relationship Management Specialist
2 weeks ago
Mumbai, India Transparent Capital Full timeJob Description Company Description Transparent Capital is a company that specializes in Unlisted / Pre IPO Equities and is well-known in the industry. They work with clients such as family offices, wealth management companies, HNI's, Investment Bankers, and private equity funds. Transparent Capital serves as bulk-breakers or aggregators for promoters,...
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Customer Relationship Executive
4 weeks ago
Navi Mumbai, India Qplus Security Services Full timeLocation: Navi Mumbai | 5 Days WorkingCustomer Relationship Managers for our Voice Process teamWhat You'll Do:Handle inbound & outbound callsResolve queries & build strong customer relationshipsMaintain records & ensure customer satisfaction
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Customer relationship manager
2 days ago
Mumbai, Maharashtra, India Livedecor Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionLivedecor is a design and architecture consultancy based in Mumbai, with studios in Pune and New Delhi. For over 15 years, Livedecor has been transforming living, working, and recreational spaces through innovative design solutions. They serve residential, commercial, workplace, health, retail, and hospitality customers, as well as provide...
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Hiring Customer Relationship Manager @
4 weeks ago
Navi Mumbai, India ICICI Lombard Full timeHiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation: - Customer Relationship Manager Role: - Handling inbound calls (Customer Service) Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs. ...
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customer relationship manager
4 weeks ago
Mumbai, India Livedecor Full timeCompany Description Livedecor is a design and architecture consultancy based in Mumbai, with studios in Pune and New Delhi. With over 15 years of experience, Livedecor designs solutions for residential, commercial, workplace, health, retail, and hospitality customers, as well as provides security and risk management services. The company focuses on...