customer relationship manager
3 days ago
Company Description
Livedecor is a design and architecture consultancy based in Mumbai, with studios in Pune and New Delhi. With over 15 years of experience, Livedecor designs solutions for residential, commercial, workplace, health, retail, and hospitality customers, as well as provides security and risk management services. The company focuses on delivering projects that align with customers' business objectives and are grounded in research.
Role Description
This is a full-time on-site role for a Customer Relationship Manager at Livedecor in Mumbai. The Customer Relationship Manager will be responsible for building and maintaining relationships with clients, understanding their needs and expectations, and ensuring the best possible outcomes for projects. Additionally, they will work closely with the design and architecture teams to deliver exceptional service to customers.
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Experience in customer relationship management
- Knowledge of design and architecture industry practices
- Ability to work collaboratively with cross-functional teams
- Bachelor's degree in Business, Marketing, Design, or related field
- Previous experience in a similar role is a plus
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