Customer Relationship Management Manager
4 weeks ago
Company Description
Credefine envisions fostering transparency in real estate transactions and empowering businesses through comprehensive services. We strive to provide an environment where advanced analytics offer valuable insights, enabling strategic decisions. Our mission is to revolutionize the commercial real estate industry by combining cutting-edge technology with user-friendly features, ensuring a seamless experience for customers investing in or leasing properties.
Role Description
This is a full-time on-site role for a Customer Relationship Management (CRM) Manager located in Mumbai. The CRM Manager will be responsible for overseeing the implementation and effectiveness of CRM strategies. Daily tasks include analyzing customer data, developing and executing sales strategies, managing market segmentation, and leading various projects to enhance customer relationships. The CRM Manager will also ensure effective communication between the sales team and customers to maximize satisfaction and loyalty.
Qualifications
- Analytical Skills for interpreting customer data and market trends
- Strong Communication skills to effectively liaise with clients and internal teams
- Proficiency in Sales and Market Segmentation strategies
- Project Management skills to lead and execute CRM projects
- Experience in the real estate industry is a plus
- Ability to work independently and as part of a team
- Bachelor's degree in Business, Marketing, or related field
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