Customer Service Domestic Voice Lead-bps

Lead Domestic Voice Customer Service SpecialistWe are seeking a skilled Customer Service Lead to join our team. As a key member of our customer-facing department, you will be responsible for managing and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Active listening: Respond to customer inquiries and concerns in a...

To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

To handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

JD To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

JD To handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

To handle Telecom Non Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Assistant Manager, Overall 7+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Operations Manager, Overall 10+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

Active Listening, Assertive communication, Client Management, Domain expertise, Microsoft Office, Problem Solving, SLA Management, Team Management, Time Management

Job DescriptionAbout The CompanyBP Energy is a leading global energy company committed to providing innovative and sustainable energy solutions. With a rich history spanning over a century, BP Energy has established itself as a key player in the oil, gas, and renewable energy sectors. The company is dedicated to transitioning towards a low-carbon future by...