Customer Service Domestic Voice Lead-bps

Customer Service Domestic Voice Supervisor-BPS

Job description Manages a team of 15 to 20 QA Analysts •To manage transaction quality profile for a customer service process for our domestic client •Participates in design of call monitoring formats and quality standards •Defines Quality Framework, CTQs and implementation of Quality Control Plan •To conduct audits as per defined guideline and...

Job description Manages a team of 15 to 20 QA Analysts oTo manage transaction quality profile for a customer service process for our domestic client oParticipates in design of call monitoring formats and quality standards oDefines Quality Framework CTQs and implementation of Quality Control Plan oTo conduct audits as per defined guideline and sampling for...

JD REQUIRED QUALIFICATIONS o Graduate in any stream o Prior experience catering to Inbound and Outbound domain account in Customer Service is required with good aptitude skills reasoning logic and problem solving o Prior experience in eCommerce industry preferred o Excellent verbal written and interpersonal communication skills o Outstanding skills and...

DescriptionJD: REQUIRED QUALIFICATIONS: • Graduate in any stream. • Prior experience catering to Inbound and Outbound domain account in Customer Service is required with good aptitude skills, reasoning, logic and problem solving. • Prior experience in eCommerce industry preferred • Excellent verbal, written and interpersonal communication skills; •...

Manages a team of 15 to 20 QA Analysts o To manage transaction quality profile for a customer service process for our domestic client o Participates in design of call monitoring formats and quality standards o Defines Quality Framework CTQs and implementation of Quality Control Plan o To conduct audits as per defined guideline and sampling for transaction...

- Profile - Customer Services Voice Shift - Rotational Shifts Weekly Offs - 2 Rotational Minimum Qualification - HSC and above Experience - 0 to 6Years Freshers are welcome Eligibility - Excellent Communication in English Salary - INR 12 500 - monthly Take Home Work Location - Bhopal M P Interview Process Details - Interview Mode - Face to Face Interview...

DescriptionJob Description: -Profile Customer Services (Voice)Shift Rotational ShiftsWeekly Offs Rotational)Minimum Qualification HSC and aboveExperience to 6Years (Freshers are welcome)Eligibility Excellent Communication in EnglishSalary INR 12,500/- (monthly Take Home)Work Location Bhopal (M.P.)Interview Process Details: -Interview Mode Face to...

Job Description : -Profile - Customer Services (Voice)Shift - Rotational ShiftsWeekly Offs - 2(Rotational)Minimum Qualification - HSC and aboveExperience - 0 to 6Years (Freshers are welcome)Eligibility - Excellent Communication in EnglishSalary - INR 12,500/- (monthly Take Home)Work Location - Bhopal (M.P.)Interview Process Details : -Interview Mode - Face...

Job Description Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients...