
Senior Process Manager
3 days ago
Customer Operations Senior Process Manager Responsibilities
- Prepares performance reports by collecting, analysing, and summarizing data and trends
- Ensure Critical Performance Metrics are met consistently
- Lead client/vendor reviews/calibrations
- Revert to client/vendor queries on routine issues
- Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely
- Manage multiple teams
- Perform audits and quality checks on Team Leads & Floor Supports
- Provide feedback to the Team Leads & Floor Supports periodically on their performance
- Ensure cross skilling and periodic process re-verification to ensure resource pool
- Perform Training Need Identification for teams
- Perform Bottom Quartile Management
- Ensure directives from senior leadership are percolated and acted upon
- Hold periodic meetings, discuss task delegation and review issues
- Conduct team huddles and meetings to discuss operational updates
- Build team spirit through group sessions, activities, and projects
- Focus on retention of staff through career mapping & guiding team members
- Advocate and follow organizational policies and procedures
- Adhere to the information security requirements
- Ensure all client deliverables met within timelines
- Ensure productivity/quality enhancement and process meet all metrics
- Remediation of any major incident
- Manage client MBR/QBR deck, client calls and reviews
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Urgent Senior Process Manager
3 days ago
Chandigarh, Chandigarh, India Eclerx Full timeJob DescriptionCustomer Operations Senior Process ManagerResponsibilities- Prepares performance reports by collecting, analyzing, and summarizing data and trends- Ensure Critical Performance Metrics are met consistently- Lead client/vendor reviews/calibrations- Revert to client/vendor queries on routine issues- Provide innovative ideas to optimize internal...
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Associate Process Manager
1 week ago
Chandigarh, Chandigarh, India eClerx Career Site Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to...
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Associate process manager
3 days ago
Chandigarh, Chandigarh, India eClerx Full time ₹ 9,00,000 - ₹ 12,00,000 per yeareClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team.The candidate must...
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Urgent Search) Associate Process Manager
3 days ago
Chandigarh, Chandigarh, India Eclerx Full timeJob DescriptionCustomer Operations Associate Process Manager Responsibilities- Prepares performance reports by collecting, analysing, and summarizing data and trends- Ensure Critical Performance Metrics are met consistently- Lead client/vendor reviews/calibrations- Revert to client/vendor queries on routine issues- Provide innovative ideas to optimize...
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Process Manager- mis reporting
3 days ago
Chandigarh, Chandigarh, India Enrich And Enlight Business Consulting Full time US$ 9,00,000 - US$ 12,00,000 per yearjob location: Chandigarhshift: night shiftwork mode: work from officenotice period : immediate to 30days( 8 + years of experience ,5+ years experience in people management is preferred)Preferred candidate profile :Experience in advance excel ,Tableau, PowerPoint, VBA , Excel dashboardRecruit, train, and develop a high-performing analytics team, providing...
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Chief Process Excellence Leader
3 days ago
Chandigarh, Chandigarh, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000Senior Process Manager Job DescriptionWe are seeking an experienced Senior Process Manager to join our team. As a Senior Process Manager, you will play a key role in ensuring the smooth operation of our business processes.About the RoleThis is a challenging and rewarding opportunity for a highly motivated and organized individual to take on a leadership role...
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Senior Sales Manager
3 days ago
Chandigarh, Chandigarh, India Bharti AXA Life Insurance Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCompany DescriptionBharti AXA Life Insurance, established in 2006, is one of the leading life insurance providers in India, dedicated to making insurance simple. Part of Bharti Life Ventures Private Limited, a prominent business group with diverse interests, Bharti AXA Life offers a wide range of need-based life insurance and savings solutions. With over 200...
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Senior Relationship Manager
3 days ago
Chandigarh, Chandigarh, India Hirva HR Solutions Pvt Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThis job is provided by Desoignation : Senior Relationship ManagerResponsible for driving insurance sales through bank partner branches.Build and maintain strong relationships with bank staff to generate leads.Provide product training and support to ensure smooth sales processes.Achieve sales targets while ensuring high customer satisfaction and...
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Senior Manager
2 days ago
Chandigarh, Chandigarh, India AVASO Technology Solutions Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...
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Senior Software Engineering Manager
7 days ago
Chandigarh, Chandigarh, India beBeeSoftwareEngineering Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Senior Software Engineering ManagerThe ideal candidate will oversee and optimize junior/senior software engineering operations, ensuring efficiency and productivity. This role involves strategic planning, team coordination, and execution of tasks to meet business objectives.Key Responsibilities:• Lead cross-functional teams to deliver...