
Urgent Search) Associate Process Manager
3 weeks ago
Customer Operations Associate Process Manager Responsibilities
- Prepares performance reports by collecting, analysing, and summarizing data and trends
- Ensure Critical Performance Metrics are met consistently
- Lead client/vendor reviews/calibrations
- Revert to client/vendor queries on routine issues
- Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely
- Manage multiple teams
- Perform audits and quality checks on Team Leads & Floor Supports
- Provide feedback to the Team Leads & Floor Supports periodically on their performance
- Ensure cross skilling and periodic process re-verification to ensure resource pool
- Perform Training Need Identification for teams
- Perform Bottom Quartile Management
- Ensure directives from senior leadership are percolated and acted upon
- Hold periodic meetings, discuss task delegation and review issues
- Conduct team huddles and meetings to discuss operational updates
- Build team spirit through group sessions, activities, and projects
- Focus on retention of staff through career mapping & guiding team members
- Advocate and follow organizational policies and procedures
- Adhere to the information security requirements
- Ensure all client deliverables met within timelines
- Ensure productivity/quality enhancement and process meet all metrics
- Remediation of any major incident
- Manage client MBR/QBR deck, client calls and reviews
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Urgent Search: Associate Sales Manager
4 weeks ago
Chandigarh, Chandigarh, India Max Financial Services Full timeJob DescriptionPrincipal AccountabilitiesHow they are achieved/measured- Manage the Group business with the Bank employees- Liaison with different departments for closure of the cases- Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.-...
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Associate process manager
13 hours ago
Chandigarh, Chandigarh, India eClerx Full time ₹ 6,00,000 - ₹ 18,00,000 per yeareClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team.The candidate must...
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Urgent Senior Process Manager
3 weeks ago
Chandigarh, Chandigarh, India Eclerx Full timeJob DescriptionCustomer Operations Senior Process ManagerResponsibilities- Prepares performance reports by collecting, analyzing, and summarizing data and trends- Ensure Critical Performance Metrics are met consistently- Lead client/vendor reviews/calibrations- Revert to client/vendor queries on routine issues- Provide innovative ideas to optimize internal...
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Urgent Search: Customer Relation Executive
2 weeks ago
Chandigarh, Chandigarh, India Sahayak Associates Full timeTasks Provide prompt accurate and friendly customer service This will include providing the most cost-effective comprehensive Insurance coverage to clients Prospect for new business through various channels and follow up warm leads Shall involve responding to inquiries regarding coverage policy changes insurance availability etc Use a...
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Guest Experience Expert Urgent Search
3 weeks ago
Chandigarh, Chandigarh, India Marriott Full timeJob Number 24152370 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Chandigarh Plot no 06 Sector 35B Dakshin Marg Chandigarh Chandigarh UT India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYOur jobs aren t just about giving guests a smooth check-in and check-out Instead we...
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Associate Process Manager
5 days ago
Chandigarh, Chandigarh, India eClerx Career Site Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDesign, develop and configure software modules, interfaces and componentsProgramming ASP. Net MVC using C#, Web API, Entity Framework, HTML 5, Java Script, JQuery, CSS, BootstrapExperience in .Net CoreDatabase: MS SQL ServerApply knowledge of technologies, applications, methodologies, processes and tools to support the systemAt least 5-7 years of experience...
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Business Development Associate in Chandigarh
12 hours ago
Chandigarh, Chandigarh, India PatentsKart Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionPatentsKart brings together teams of professionals with diverse backgrounds and technical skills to provide a wide range of patent support services. These services include patent prosecution, litigation support searches, patent licensing, infringement analysis, portfolio analysis, and competitor mapping. PatentsKart combines subject matter...
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Associate Agency Development Manager
2 weeks ago
Chandigarh, Chandigarh, India maxlifeins Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAssociate Agency Development Manager Associate Agency Development Manager
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Associate Process Manager
4 weeks ago
Chandigarh, Chandigarh, India eClerx Investments Ltd Full timeJob DescriptionKey Objectives and Responsibilities of this role will include the following:- Define and document business requirements- Translate business requirements into detailed functional specifications- Perform all levels of data analysis, including data mappings, data feeds, data modelling (both relational and message), and data transformation as...
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Urgent Search) Linux Expert
4 weeks ago
Chandigarh, Chandigarh, India Infosys Limited Full timeJob DescriptionResponsibilities :A day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.You will gather the requirements and specifications to...