
Urgent Search) Associate Process Manager
1 day ago
Customer Operations Associate Process Manager Responsibilities
- Prepares performance reports by collecting, analysing, and summarizing data and trends
- Ensure Critical Performance Metrics are met consistently
- Lead client/vendor reviews/calibrations
- Revert to client/vendor queries on routine issues
- Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely
- Manage multiple teams
- Perform audits and quality checks on Team Leads & Floor Supports
- Provide feedback to the Team Leads & Floor Supports periodically on their performance
- Ensure cross skilling and periodic process re-verification to ensure resource pool
- Perform Training Need Identification for teams
- Perform Bottom Quartile Management
- Ensure directives from senior leadership are percolated and acted upon
- Hold periodic meetings, discuss task delegation and review issues
- Conduct team huddles and meetings to discuss operational updates
- Build team spirit through group sessions, activities, and projects
- Focus on retention of staff through career mapping & guiding team members
- Advocate and follow organizational policies and procedures
- Adhere to the information security requirements
- Ensure all client deliverables met within timelines
- Ensure productivity/quality enhancement and process meet all metrics
- Remediation of any major incident
- Manage client MBR/QBR deck, client calls and reviews
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UK Process Associate
1 week ago
Chandigarh, Chandigarh, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 3,50,000Job Title: Urgent Search Uk Process Associate", "About the Role:", "We are seeking a highly skilled and motivated individual to join our team as an UK Process Associate. As a key member of our operations team, you will be responsible for resolving customer concerns in a professional and courteous manner.", "Responsibilities:", "- Respond to customer...
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Urgent Search Uk Process Associate
1 week ago
Chandigarh, Chandigarh, India Woodsforce Solutions Full timeTitle - UK Process AssociateLocation - Chandigarh IT ParkSalary - Upto 30k CTC Incentives upto 4-5k5 5 days working Cabs pick n drop 9 hours Monthly rotational shifts Week off- either Saturday or Sunday Details -Taking ownership of customer concerns and resolving in a professional courteous and efficient way Respond to Customer enquiries through...
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Urgent Search: Associate Sales Manager
4 days ago
Chandigarh, Chandigarh, India Max Financial Services Full timeJob DescriptionPrincipal AccountabilitiesHow they are achieved/measured- Manage the Group business with the Bank employees- Liaison with different departments for closure of the cases- Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.-...
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Associate process manager
23 hours ago
Chandigarh, Chandigarh, India eClerx Full time ₹ 9,00,000 - ₹ 12,00,000 per yeareClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team.The candidate must...
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Urgent Search Azure Administrator
4 weeks ago
Chandigarh, Chandigarh, India Midtown Software Full timeExperience Required: 2- 4 yearsCertification required: Microsoft Certified: Azure Administrator AssociateKey Responsibilities:- Design, implement, and maintain CI/CD pipelines using Azure DevOps for seamless application deployments.- Provision and manage Azure resources using Infrastructure as Code (IaC) tools like ARM templates, Bicep, and Terraform.-...
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Associate Process Manager
7 days ago
Chandigarh, Chandigarh, India eClerx Career Site Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to...
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Urgent Senior Process Manager
1 day ago
Chandigarh, Chandigarh, India Eclerx Full timeJob DescriptionCustomer Operations Senior Process ManagerResponsibilities- Prepares performance reports by collecting, analyzing, and summarizing data and trends- Ensure Critical Performance Metrics are met consistently- Lead client/vendor reviews/calibrations- Revert to client/vendor queries on routine issues- Provide innovative ideas to optimize internal...
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Guest Experience Expert Urgent Search
3 hours ago
Chandigarh, Chandigarh, India Marriott Full timeJob Number 24152370 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Chandigarh Plot no 06 Sector 35B Dakshin Marg Chandigarh Chandigarh UT India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYOur jobs aren t just about giving guests a smooth check-in and check-out Instead we...
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Urgent Business Finance Manager
4 weeks ago
Chandigarh, Chandigarh, India StarLeaf Talent Solutions Full timeStarLeaf is an Executive Search firm and is a specialist in Finance placements. We are looking for a FP&A Manager with 4-6 years of experience for an exciting ecommerce consumer businesses based in Chandigarh and Jaipur.The candidates must be a CA / MBA finance with 4-6 years of experience in Consumer / Retail businesses. Candidates should be willing to...
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Associate Agency Development Manager
2 weeks ago
Chandigarh, Chandigarh, India maxlifeins Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAssociate Agency Development Manager Associate Agency Development Manager