(Immediate Start) Customer Service Executive
7 days ago
Key Responsibilities Call Center Supervision and Training Monitor day-to-day operations of call center agents handling consumer and customer complaints Train new and existing agents on standard operating procedures SOPs complaint categories and platform usage Conduct periodic refreshers and quality audits to ensure compliance with expected standards Complaint Logging Quality Ensure every complaint logged in the system has all the necessary fields and supporting information for timely closure Review complaint entries and coordinate with field teams for any missing inputs Identify patterns in ticket errors or gaps and address them through targeted training Ticket Monitoring Feedback Loop Monitor ticket queues to ensure first responses are sent to consumers customers within defined SLAs Escalate any delays or process deviations to the CX PMO or relevant team Support in collecting and collating consumer feedback on the complaint experience Key Skills Competencies Strong interpersonal and team supervision skills Attention to detail especially in process compliance and data quality Ability to train and motivate frontline staff Proficient in Excel Google Sheets familiarity with ticketing platforms e g Freshdesk Salesforce is a plus Good written and verbal communication in English regional languages preferred for better agent interaction
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▷ Immediate Start! Fund Servicing
2 weeks ago
Bangalore, Karnataka, India JPMorgan Chase Full timeJob Category Fund Servicing We welcome you to join one of the world s top five most admired and prominent companies We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success Come join us to be the best financial services company in the world which is formed to foster a creative...
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Bangalore, Karnataka, India Illumina Full timeWhat if the work you did every day could impact the lives of people you know Or all of humanity At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new...
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Team Lead, Customer Care Center – Service
7 days ago
Bangalore, Karnataka, India Ocwen Financial Corporation Full timeJob Category Customer Service JOB FUNCTION AND RESPONSIBILITIES Manage team of 13 or more team members ensure departmental goals and standards are achieved Effectively lead the day to day operations of team members to meet exceed productivity adherence and staffing requirements Perform routine Agent performance reviews to motivate and help achieve their...
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Customer Service Executive
1 week ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
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▷ (Immediate Start) Tele Executive
3 weeks ago
Bangalore, Karnataka, India Infinity Travel Club Full timeWe are seeking a dynamic and goal-oriented Tele Executive to join our team The ideal candidate will be responsible for making outbound calls to potential and existing customers promoting products services This role requires excellent communication skills a persuasive attitude and the ability to handle rejection professionally The Role Key...
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▷ (Immediate Start) Sales Execuitve
4 weeks ago
Bangalore, Karnataka, India Decotales Full timeDecoTales is a dynamic and innovative interior design firm known for creating captivating and functional spaces With a portfolio spanning residential commercial and hospitality projects we take pride in delivering exceptional design solutions that exceed client expectations We are currently seeking a talented and motivated factory incharge to join our...
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▷ Immediate Start! Customer Service
2 weeks ago
Bangalore, Karnataka, India Telstra Full timeEmployment Type Permanent Closing Date 17 Oct 2025 11 59pm Job Title Customer Service - Non Voice Process Job Summary As an Assurance Consultant you pride yourself on providing quality and cost-effective customer service to our customers You do this by processing enquires provisioning orders and billing relating to a range of products and services About Us...
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Operations Executive
6 days ago
Bangalore, India GoKhana Full timeAbout Launch Manager – Corporate F&B Operations We are seeking an experienced Mobilization Manager to lead projects that enhance the experience of our clients, partners, Customers and internal users. This proactive role is critical for driving new project launches at client locations and improving operational efficiencies at client sites. The ideal...
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Immediate Start: Customer Service Representative
4 weeks ago
Mumbai, Maharashtra - Bangalore, Karnataka, India Adecco Full timeAbout Company Mode of Work - WFO OFFICE Interview process - Versant CD and OPS Interview Mode of Interview can be F2F or Virtual as per panel s availability Versant Threshold 58 and above only Contract duration - Until 15th Dec 2025 Location - Bangalore Working Hours Shift will be in any of United States of America time zones Open to work...
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Customer Service Executive
1 week ago
Kumbalagodu, Bengaluru, Karnataka, India Bluecat Paper Full time**Customer Service Executive - Bluecat Paper** **Location**: Bangalore - Kumbalgodu Industrial Area **Job Type**: Full-time | Permanent **Salary**: ₹25,000 per month **Schedule**: 10 AM - 7 PM IST (Day Shift) **About Bluecat Paper** Bluecat Paper is a sustainable, tree-free paper manufacturing startup based in Bangalore, committed to producing...
