Tele Executive

2 weeks ago

Bangalore Karnataka, India Infinity Travel Club Full time

We are seeking a dynamic and goal-oriented Tele Executive to join our team The ideal candidate will be responsible for making outbound calls to potential and existing customers promoting products services This role requires excellent communication skills a persuasive attitude and the ability to handle rejection professionally The Role Key Responsibilities Handle customer calls in a professional and efficient manner Address customer queries concerns and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets including call handling time customer satisfaction and issue resolution rates Ideal Profile You have working knowledge of Good communication active listening Time Management negotiation persuasion resilience and Convincing skills You pay strong attention to detail and deliver work that is of a high standard You possess strong analytical skills and are comfortable dealing with numerical data You are adaptable and thrive in changing environments What s on Offer Attractive salary Incentives growth opportunity Benefits

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