Customer Success Manager
3 weeks ago
📌 Important: To Apply Please complete the following: 1. Math/Logic Quiz ( 2. Enterprise SaaS Questionnaire ( Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.com Applications without the above will not be considered. About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software. We are hiring Customer Success Managers to join our team remotely from India . This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices. ⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6:00 PM to 4:00 AM IST). Let’s transform childcare together. What You’ll Do 🧭 Onboarding New Customers (Implementation) - Business Consulting : Hold meeting/s to discover and document each client’s business needs - Solution Engineering : Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test cases - Training : Deliver training to stakeholders (owners, directors, admins) - Go Live Help : Serve as a trusted consultant during rollout 🛠️ Ongoing Support - Provide Tier 2/3 support on business issues (e.G., finance, administration, reporting, child development outcomes, BI/AI tools) - Troubleshoot user issues and coordinate with the dev team when needed - Strengthen relationships with customers by understanding their evolving goals What We’re Looking For - Experience in Customer Success, Client Onboarding, or Account Management for a B2B SaaS product - Strong business communication and problem-solving skills - Experience in the childcare or education industry is a strong plus - The ability to work independently and follow structured workflows - Availability to work full-time during U.S. business hours (IST evening/night shift)
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Customer Success Manager
2 weeks ago
Delhi, India Whatjobs IN C2 Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
1 week ago
Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAt AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...
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Customer Success Manager
3 weeks ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
6 days ago
Delhi, India MyClassboard Educational Solutions Private Limited Full timeJob Description Job description: - As a Customer Success Manager, you will be responsible for Managing existing clients within a designated territory. Your role will involve driving sales targets, developing sales strategies, and ensuring the overall success of the team. Roles and Responsibilities: - Develop and implement effective sales strategies and...
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Customer Success Manager
2 weeks ago
Delhi, NCR, India Healthmug Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Customer Success Manager will manage client relationships, ensure product adoption, drive retention, and identify growth opportunities. Requires 5–6 years in customer success/account management with strong communication & problem-solving skills. Required Candidate profile5–6 years' experience in customer success/account managementSkilled in client...
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Customer Success Manager
2 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
4 days ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
4 weeks ago
New Delhi, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term relationships....
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Customer Relation Executive
7 days ago
Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per yearHiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...
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Customer Success Manager
2 weeks ago
New Delhi, India Fundamento Full time € 10,000Backed by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
