Director of Business Development

If you are a seasoned Business Development Executive with a passion for driving business growth in the IT services sector, we invite you to join our dynamic team at IGT Solutions. Apply now and be part of a company that values innovation, excellence, and client satisfaction.

Location: Gurgaon (Hybrid)
Experience: 12 to 16 years

Key Responsibilities( But not limited to):

§ Client Acquisition and Relationship Management:
- Identify and cultivate relationships with potential clients in the Gurgaon region.
- Develop a deep understanding of client needs and present tailored IT services and staff augmentation solutions.
§ Sales Strategy and Execution:
- Devise and implement effective sales strategies to achieve revenue targets.
- Lead the end-to-end sales process, from prospecting to contract negotiation and closure.
§ Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities.
- Analyze market demands and contribute insights to refine service offerings.
§ Collaboration:
- Work closely with internal teams to ensure seamless service delivery and client satisfaction.
- Collaborate with marketing to create compelling collateral and participate in promotional events.
§ Custom Solutions :
- Collaborate with technical teams to understand client requirements and propose tailored IT solutions.
- Create and present proposals, addressing client-specific needs.
§ Contract Negotiation:
- Lead negotiations to secure contracts and agreements that are mutually beneficial.
- Ensure compliance with company policies and legal requirements.
§ Performance Metrics:
- Track and report key performance metrics, providing regular updates on sales pipeline and achievements.
- Continuously assess and improve sales processes for enhanced efficiency.

Qualifications and Skills:
- Bachelor’s degree in Business, IT, or a related field. MBA is a plus.
- Proven experience (12-16 years) in business development for IT services and staff augmentation.
- Strong understanding of the IT services landscape and emerging technologies.
- Excellent communication and presentation skills.
- Demonstrated ability to build and maintain strong client relationships.
- Strategic thinker with a results-driven mindset.

About us:

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.
IGT's Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience
Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.
IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.