Manager Regional Operations

At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable As we expand our operations in South India one of the fastest-growing bus markets in the world we are looking for a motivated driven Regional Operations Manager to help us drive operational excellence Based in Bangalore this is an exciting opportunity to play a pivotal role in ensuring the seamless execution of our ground operational excellence data analysis and vendor management processes About the Role Manage day-to-day interactions with operators ensuring seamless service and supporting vehicle preparation and customization Manage a team of Operations Associates on the ground guiding them to execute daily tasks efficiently and ensuring overall operational success Build and nurture strong relationships with bus stations and operators fostering collaboration and smooth operations Monitor and improve operational KPIs ensuring operators adhere to our processes and standards while identifying and solving risks Work with operators to optimize platform data and processes gathering feedback to drive improvements Support operators with training content for drivers ensuring they provide excellent service and meet quality standards Conduct and manage audits as well as gather stakeholders feedback to ensure operators comply with safety regulations and operational standards You will travel across South of India 30 of time About You Bachelor s degree in business engineering or a related field 5-7 years of work experience in operations management ideally within rapidly scaling startups in transportation logistics mobility or delivery sectors Experience in managing and training ground team is a strong plus Experience in designing operational processes is a strong plus Strong analytical skills with the ability to interpret data identify trends and make data-driven decisions Deep understanding and expertise in the South India consumer tech landscape Resilience to navigate and thrive in fast-paced high-pressure environments Keen attention to detail with an unwavering pursuit of excellence You are organized and autonomous have a team and customer-oriented working style and consider yourself a travel enthusiast with a proactive attitude towards challenges Fluent in 2 of the languages Kannada Tamil Telugu and Malayalam We recognize that everyone carries a unique set of valuable skills and experiences If you think you could have an impact even though you don t meet 100 of the requirements we still encourage you to apply We want to hear from you What We Offer Travel perks 12 free Flix vouchers 12 discount vouchers for friends family Work from M Anywhere Depending on your role work from another location for up to 60 days per year Hybrid work model We are an office-first company but we offer flexibility to balance work and life Wellbeing support Access confidential 1 1 counselling courses and stress management for yourself and up to four family members Learning Development Take advantage of language classes training courses and expert-led sessions to grow your skills Mentoring Program Connect with experienced colleagues to gain insights and accelerate your career To view more local benefits specific to each office location please check out this link Why Join Flix At Flix you ll find teams that rally together to overcome challenges and spark creativity We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path As we continue to expand across the globe you can make a real difference in how we work If you re ready to grow and lead your journey Flix is the place for you