Customer Service Representative
22 hours ago
Company Overview Elite Manpower Training Academy EMTA is a distinguished company managed by seasoned banking professionals specializing in the BFSI sector to provide trained manpower for operations and sales With its headquarters in Indore EMTA is renowned for its top-notch consulting talent and comprehensive training programs helping individuals enhance their career prospects with industry-relevant skills and certifications The company prides itself on its ability to deliver skilled professionals tailored to meet client demands Job Overview Elite Manpower Training Academy is seeking a dedicated Customer Service Representative for a full-time position at our Indore office This junior-level role demands at least one year of experience providing a unique opportunity to enhance your customer support capabilities within a dynamic environment specialized in the BFSI sector Leveraging your skills you will be essential in delivering exceptional service to our clients while collaborating closely with other team members Qualifications and Skills Communication Mandatory skill Excellent verbal and written communication abilities are essential to articulate solutions effectively to clients Customer Support Mandatory skill Proficiency in managing client queries and providing exemplary assistance to resolve their issues Active Listening Mandatory skill Ability to listen attentively to client needs is crucial for understanding their concerns and responding appropriately Conflict Resolution Skilled in mediating disputes and providing solutions that ensure customer satisfaction and maintain positive relationships Problem Solving Demonstrated ability to identify issues promptly and develop efficient solutions to enhance customer experiences Multitasking Capability to handle multiple client interactions seamlessly while maintaining quality and attention to detail in service delivery Empathy Apt in showing understanding and compassion towards clients aiding in building trust and loyalty for the organization Time Management Efficient in managing workload to prioritize tasks and provide timely assistance to customer inquiries Roles and Responsibilities Respond promptly to customer inquiries via various communication channels ensuring the resolution of queries and concerns Develop a comprehensive understanding of company products and services to provide accurate information to clients Maintain and update customer records accurately during and after interactions for seamless service delivery Collaborate with team members to resolve complex customer issues and enhance service processes Identify patterns in customer feedback and report findings to management to aid in product service improvements Participate in regular training sessions to stay updated with industry trends and improve customer service skills Ensure customer satisfaction through empathetic communication and prompt problem resolution Contribute to a positive team atmosphere by sharing knowledge supporting colleagues and celebrating group achievements
-
Customer Service Representative
1 week ago
Indore, Madhya Pradesh, India Biovitalia Lifesciences Pvt. Ltd Full timeWe are currently seeking a highly motivated and skilled Customer Care Representative to join our team at a leading dietary supplement brand. As a Customer Care Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers. **Excellent English speaking skills are required** for this...
-
Customer Service Representative
2 days ago
Indore, Madhya Pradesh, India SG Gurukul Full timeSG Gurukul Digital Marketing Agency is seeking a dedicated Customer Service Representative to join our team. The Customer Service Representative will be the primary point of contact for our clients, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role offers an opportunity for individuals with excellent...
-
Customer Service Representative
1 week ago
Indore, Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time**Job Title**: Customer Service Representative cum Tele Sales Executive **Location**: Indore **Industry**:Fintech **Job Summary**: **Key Responsibilities**: - Make outbound sales calls to potential and existing customers to promote products or services. - Identify and understand customer needs, recommending relevant services and solutions to close sales. -...
-
Customer Service Representative
2 weeks ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full timeLooking for Customer Service Representative Fluent/Excellent communication needed Work from Office Rotational Shift 5 days working Salary - 20K To 25K CTC Location - Indore **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident...
-
Customer Service Representative
2 days ago
Indore, Madhya Pradesh, India Offical One Clickk Solution Full timeProfile: Customer Care Representative **Salary**: 13000- 25000/- take home Qualification: Graduate / Undergraduate both can apply Rotational shifts & week off Location - Indore Skills - Good Communication Skills Experience - Fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹25,000.00 per...
-
Customer Service Representative
2 weeks ago
madhya pradesh, India Bria Jewels Full timeCompany DescriptionStep into sparkle with Bria Jewels! We're an India-based jewelry brand that blends old-school elegance with trendy twists. Each piece is crafted with exceptional attention to detail, featuring pure Sterling Silver (S925), highest grade CZ stones, and freshwater pearls. Our jewelry is designed to be long-lasting, hypoallergenic, and...
-
Customer Service Representative
6 days ago
Bhopal, Madhya Pradesh, India Avyaan management Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
2 days ago
Indore, Madhya Pradesh, India Kimirica Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionKimirica is a luxury lifestyle brand focused on thoughtful self-care. Our products are 100% vegan, cruelty-free, and paraben-free, with unique fragrances and premium formulations designed to enhance everyday moments. Trusted by top luxury hotels and resorts globally, Kimirica offers a wide range of products including fragrances, bath &...
-
Customer Service Representative
6 days ago
New Palasia, Indore, Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time**Job Title**: Customer Support Executive **Location**:Indore **Job Summary**: **Key Responsibilities**: - Address customer inquiries and resolve issues. - Provide product/service information. - Document interactions and follow up on resolutions. - Collaborate with other teams to handle complex issues. **Requirements**: - Ability to clearly concisely...
-
Customer service representative
2 weeks ago
Indore, India Bria Jewels Full timeCompany Description Step into sparkle with Bria Jewels! We're an India-based jewelry brand that blends old-school elegance with trendy twists. Each piece is crafted with exceptional attention to detail, featuring pure Sterling Silver (S925), highest grade CZ stones, and freshwater pearls. Our jewelry is designed to be long-lasting, hypoallergenic, and...
