Customer Service Representative
3 weeks ago
Company Overview Elite Manpower Training Academy EMTA is a distinguished company managed by seasoned banking professionals specializing in the BFSI sector to provide trained manpower for operations and sales With its headquarters in Indore EMTA is renowned for its top-notch consulting talent and comprehensive training programs helping individuals enhance their career prospects with industry-relevant skills and certifications The company prides itself on its ability to deliver skilled professionals tailored to meet client demands Job Overview Elite Manpower Training Academy is seeking a dedicated Customer Service Representative for a full-time position at our Indore office This junior-level role demands at least one year of experience providing a unique opportunity to enhance your customer support capabilities within a dynamic environment specialized in the BFSI sector Leveraging your skills you will be essential in delivering exceptional service to our clients while collaborating closely with other team members Qualifications and Skills Communication Mandatory skill Excellent verbal and written communication abilities are essential to articulate solutions effectively to clients Customer Support Mandatory skill Proficiency in managing client queries and providing exemplary assistance to resolve their issues Active Listening Mandatory skill Ability to listen attentively to client needs is crucial for understanding their concerns and responding appropriately Conflict Resolution Skilled in mediating disputes and providing solutions that ensure customer satisfaction and maintain positive relationships Problem Solving Demonstrated ability to identify issues promptly and develop efficient solutions to enhance customer experiences Multitasking Capability to handle multiple client interactions seamlessly while maintaining quality and attention to detail in service delivery Empathy Apt in showing understanding and compassion towards clients aiding in building trust and loyalty for the organization Time Management Efficient in managing workload to prioritize tasks and provide timely assistance to customer inquiries Roles and Responsibilities Respond promptly to customer inquiries via various communication channels ensuring the resolution of queries and concerns Develop a comprehensive understanding of company products and services to provide accurate information to clients Maintain and update customer records accurately during and after interactions for seamless service delivery Collaborate with team members to resolve complex customer issues and enhance service processes Identify patterns in customer feedback and report findings to management to aid in product service improvements Participate in regular training sessions to stay updated with industry trends and improve customer service skills Ensure customer satisfaction through empathetic communication and prompt problem resolution Contribute to a positive team atmosphere by sharing knowledge supporting colleagues and celebrating group achievements
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Customer Service Representative
23 hours ago
Indore, Madhya Pradesh, India Biovitalia Lifesciences Pvt. Ltd Full timeWe are currently seeking a highly motivated and skilled Customer Care Representative to join our team at a leading dietary supplement brand. As a Customer Care Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers. **Excellent English speaking skills are required** for this...
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Customer Service Representative
2 weeks ago
Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...
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Customer Service Representative
23 hours ago
Indore, Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time**Job Title**: Customer Service Representative cum Tele Sales Executive **Location**: Indore **Industry**:Fintech **Job Summary**: **Key Responsibilities**: - Make outbound sales calls to potential and existing customers to promote products or services. - Identify and understand customer needs, recommending relevant services and solutions to close sales. -...
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Customer Service Representative
14 hours ago
Indore, Madhya Pradesh, India Kimirica Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionKimirica is a luxury lifestyle brand focused on thoughtful self-care. Our products are 100% vegan, cruelty-free, and paraben-free, with unique fragrances and premium formulations designed to enhance everyday moments. Trusted by top luxury hotels and resorts globally, Kimirica offers a wide range of products including fragrances, bath &...
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Customer Service Representative
6 days ago
Bhopal, Madhya Pradesh, India Kaapro Management Solutions Pvt. Ltd Full timeJob Description: **Profile : Customer Service Representative** **After sales Service** Experience In the Automobile Industry or Relevant experience in BPO Industry. Strong Communication and Convincing Skill Required. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift - Monday to...
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Customer Service Representative
5 days ago
Indore, Madhya Pradesh, India Sumeru Inc Full time**Job Title:* Customer Service Representative (Back Office Process)** We're hiring for a Back Office Process role in a BPO setting! If you have excellent customer service skills and enjoy working in a dynamic environment, this could be the perfect opportunity for you. **Key Requirements**:* - 6 months of experience in customer service (BPO background...
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Customer Service Representative
6 days ago
Vijay Nagar, Indore, Madhya Pradesh, India 3G Global systems Full time ₹ 1,44,000 - ₹ 2,16,000 per yearExcellent Opportunity at 3g global Systems, Inc. (Indore, MP)Position: Customer Sales RepresentativeLocation: Near Vijay Nagar, Indore, Madhya PradeshJob Type: Full-Time / PermanentShift: Early Morning (5:00 AM – 2:00 PM) | Monday to FridayWe're HiringAre you a motivated, English-speaking female professional looking to grow in the IT industry?Join 3g...
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Customer Service
1 week ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full timeCompany Overview GoodVibes Placement Services a recruitment and outsourcing firm based in Indore since 2019 is renowned for its effective placement of highly qualified professionals across senior middle and junior management levels Specializing in understanding and meeting company needs GoodVibes ensures client satisfaction through exceptional service and a...
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Customer Service Representative
23 hours ago
Vijay Nagar, Indore, Madhya Pradesh, India Teleperformance Full timeFUNCTIONAL/ OPERATIONAL: Job Title: Executive / Sr. Executive Department Project/Client: Voice Process Contract: On Rolls Grade: I (Voice) Travel Requirements: Not required Location: Indore TEAM RELATED: ▪ Assist other team members who are new to the process. ▪ Check for updates with the Team Leader and share the same with team members. OCCASSIONAL...
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Customer Service Representative
23 hours ago
Bhopal, Madhya Pradesh, India Yashaswi Group Full timeUrgently hiring for one of the BPO Industry - Job Profile-Customer Service Representative Process-International Job Location-Bhopal Gender-Male/Female Stipend-12000-14000 Per Month Qualification-Min 12 Pass, Any graduate ,Post Graduate Experience-Fresher and Experience both can apply Rotational shifts will be there Working Hours-8 Hrs Skills...