Assistant Manager Front Office
5 days ago
The Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing day-to-day operations of the front desk guest services reservations and lobby management The role ensures smooth guest arrival and departure maintains service standards handles guest issues and supervises the FO team to deliver exceptional hospitality Key Responsibilities1 Operational Management Assist in managing front desk operations including check-in check-out room assignments and billing Ensure smooth lobby operations and maintain guest flow efficiently Coordinate with housekeeping for room readiness and daily occupancy updates Monitor night audit reports room revenue and daily cashiering Ensure compliance with hotel SOPs policies and brand standards 2 Guest Services Ensure all guests receive warm professional and prompt service Handle VIP arrivals special requests and guest complaints efficiently Resolve guest issues with a problem-solving approach and follow up to ensure satisfaction Ensure all guest preferences and feedback are recorded and communicated 3 Staff Supervision Assist in scheduling training and supervising front office associates GSA bell desk and concierge Conduct daily briefings and maintain communication within the team Motivate staff to achieve guest satisfaction and departmental goals Monitor grooming discipline and performance of the FO team 4 Financial Administrative Duties Assist in controlling departmental expenses and reducing operational cost Check and verify cashier reports rebates refunds and adjustments Support in forecasting budgeting and preparing departmental reports Ensure accurate handling of cash credit card transactions and deposits 5 Coordination Communication Liaise with Housekeeping F B Engineering Sales and Security for guest needs Ensure smooth communication during high occupancy group arrivals and events Review arrival lists group movements VIP arrivals and special instructions 6 Systems Technology Efficiently operate PMS IDS Opera systems and train staff on use Monitor system reports room inventory and occupancy levels Ensure accurate data entry in reservation and front office modules Required Skills Qualifications Graduate in Hotel Management Hospitality or equivalent 3-5 years experience in Front Office operations with minimum 1 year in a supervisory role Strong communication interpersonal and leadership skills Knowledge of PMS Opera IDS WinHMS Fidelio Problem-solving ability and guest-focused approach Ability to work under pressure and handle peak operations Job Types Full-time Permanent Pay 30 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Paid sick time Provident Fund Work Location In person
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Front Office Associate
2 weeks ago
Gulbarga, KA, IN Gigadocs Softtech Private limited Full timeThe Front Office Associate is responsible for delivering exceptional guest service at the reception desk ensuring smooth check-in check-out procedures handling guest inquiries and maintaining a welcoming atmosphere in line with hotel standards Key Responsibilities Welcome guests warmly and assist with check-in and check-out procedures Handle guest queries...
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Assistant Manager Front Office
6 days ago
Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 4,20,000 per yearThe Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing day-to-day operations of the front desk, guest services, reservations, and lobby management. The role ensures smooth guest arrival and departure, maintains service standards, handles guest issues, and supervises the FO team to deliver exceptional...
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Front Office Executive
3 weeks ago
Gulbarga, KA, IN Gigadocs Softtech Private limited Full timeFront Office Executive is responsible for delivering exceptional guest service at the reception desk handling check-in check-out procedures managing guest queries and ensuring smooth front office operations The role requires a guest-focused approach strong communication skills and the ability to work efficiently in a fast-paced hospitality environment Key...
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Front Office Manager
2 weeks ago
Hampi, KA, IN Hyatt Full timeSummary You will be responsible for the efficient running of the department in line with Hyatt International s Corporate Strategies and brand standards whilst meeting employee guest and owner expectations The Front Office Manager is responsible to assist the Assistant General Manager in delivering the brand promise by managing the Front Office operations for...
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Front Office Associate
3 weeks ago
Gulbarga, KA, IN Gigadocs Softtech Private limited Full timeThe Front Office Associate is responsible for providing a warm welcome smooth check-in check-out and excellent guest service throughout their stay The role requires proficiency in Kannada along with English Hindi to effectively interact with local and regional guests ensuring clear communication and a memorable guest experience Key Responsibilities Guest...
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Front Office Assistant
7 days ago
Hassan, KA, IN Hoysala Village Resort Full timeFront Office Associate - Roles and Responsibilities 1 Guest Services Welcome guests warmly upon arrival Assist with check-in and check-out procedures Provide information about hotel facilities services and local attractions Handle guest requests inquiries and provide prompt assistance 2 Front Desk Operations Manage room reservations cancellations and...
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Front Office Manager
1 week ago
Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 36,00,000 - ₹ 48,00,000 per yearHere is a clear and professional Front Office Manager – Hotel Job Description you can use:Front Office Manager – Job DescriptionPosition SummaryThe Front Office Manager (FOM) is responsible for overseeing the day-to-day operations of the Front Office department, ensuring exceptional guest service, smooth check-in/check-out, and efficient coordination...
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Front Office Associate
2 weeks ago
Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 2,40,000 per yearHere is a clear and professional Front Office GSA (Guest Service Associate) – Hotel Job Description:Front Office Guest Service Associate (GSA) – Job DescriptionPosition: Front Office Guest Service AssociateDepartment: Front OfficeReporting To: Front Office Executive / Duty ManagerJob SummaryThe Front Office GSA is responsible for delivering a warm,...
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Assistant Front Office Manager
5 days ago
Bambolim, GA, IN Hyatt Full timeSummary You will be responsible for the efficient running of the department in line with Hyatt International s Corporate Strategies and brand standards whilst meeting employee guest and owner expectations The Assistant Front Office Manager is responsible to assist the Front Office Manager in delivering the brand promise by managing the Front Office...
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Front Office Manager
7 days ago
Hassan, KA, IN Hoysala Village Resort Full timeFront Office Manager - Roles and Responsibilities 1 Guest Relations Ensure all guests receive excellent service Handle guest complaints feedback and special requests Oversee guest check-in and check-out processes Maintain high customer satisfaction 2 Staff Supervision Training Supervise front desk staff receptionists concierge bell desk etc Schedule staff...
