Client Support Executive

3 weeks ago

Mumbai India Content-Whale Full time

Job Description About Content Whale- Welcome to Content Whale, where we redefine the content industry. With exemplary SEO content fused with captivating visuals, we help businesses become content accelerated entities. Experience the power of our professional approach and unleash your true potential. Join us on the journey to content excellence. Seeking a talented and experienced Client Support Executive to develop and implement engaging content strategies that drive brand awareness and achieve business goals. Join our team and make a significant impact with your expertise in crafting compelling content strategies. Job Location - In Office- 91Springboard Lotus, MIDC Central road, Andheri(E) Job Type - Full Time Employee Job Function - Sales Department What will you do- - Develop and execute content strategies aligned with business objectives and target audience. - Serves as a primary contact for clients once the initial meeting is done. - Conduct thorough research to understand industry trends, target audience preferences, and competitive landscape. - Develop and execute content strategies tailored to client needs, business goals, and target audiences, ensuring seamless implementation from start to finish. - Create content calendars and oversee the production and distribution of high-quality content. - Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive content experiences. - Utilize Excel for detailed tracking of content performance, project timelines, reporting, and data analysis to keep clients informed and ensure successful project delivery. - Conduct content audits and provide recommendations for optimising content performance. - Monitor content performance metrics and use insights to refine strategies and improve results. - Stay updated with emerging content marketing trends, techniques, and best practices. - Collect and incorporate client feedback into ongoing content projects, ensuring continuous alignment with their evolving needs and expectations. What do we expect from you- - Bachelor's degree in Marketing, Communications, Journalism, or a related field. - Proven experience as a Content Strategist or similar role. - Strong understanding of content marketing principles and strategies. - Strong proficiency in Excel for tracking, reporting, and analyzing content performance. - Excellent verbal and written communication skills, with the ability to interact directly with clients and internal teams. - Excellent research and analytical skills. - Understanding of content management systems (CMS) and SEO best practices. - Ability to manage multiple projects and meet deadlines. - Creative thinking and problem-solving abilities. - Strong attention to detail and quality assurance. Company Culture - Join a collaborative and flexible work culture that values teamwork and open communication. We foster a collaborative environment where you'll collaborate closely with colleagues, share knowledge, and contribute to our collective success. Enjoy work-life balance with our flexible arrangements, accommodating personal needs while ensuring productivity. Embrace change and be part of an agile organisation that stays ahead, contributing to continuous improvement efforts. Perks and Benefits - Alternate Saturdays off Casual Attire Free Lunch & Snacks Quarterly Rewards and Recognition Performance bonus & Incentives Health Insurance

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