Customer Support Executive

4 days ago

Andheri West Mumbai Maharashtra, India Client of Peoplelan LLP Full time

Role - Customer Support Executive (Inbound)

**Job Description**:

- Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
- Resolving client queries within the defined timeframe
- Responsible for maintaining a level of professionalism with clients and working to establish a positive rapport with every customer
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers

Role - Customer Support Executive (Outbound)

**Job Description**:

- Contact potential or existing customers to inform them about a product or service using provided scripts
- Answer questions about products or the company.
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Good Verbal & Written Communications Skills
- Good Knowledge of Excel
- Proven experience in a customer service role
- Ability to learn about products and services and describe/explain them to prospects
- Good negotiation skills with the ability to resolve issues and address complaints

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)

  • Customer Support Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India Syscon Infotech Full time

    Job Description : Looking for a person as a Customer Support Executive with Good Communication Skills and Good Computer Knowledge.

  • Customer Support Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Support Executive

    7 days ago

    Andheri, Mumbai, Maharashtra, India Tristar Management Services Pvt Ltd Full time

    **We have opening in Vidal Health Insurance TPA Pvt Ltd for Andheri East Location** **Company Name** - Vidal Health Insurance TPA Pvt Ltd **Location** - Andheri East **Qualification** - Graduation **Salary **- 12k to 18k **Experience**: - 6Months **Gender** - Male / Female **Target Based** - No **Age Criteria** - below 35 JD for **Customer Care...

  • Customer Support Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Support Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Support Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Support Executive

    1 week ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Support Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Customer Support Executive.** **Qualification**: Graduation **Experience**: 1-2 years **Location**: Andheri (Sakinaka) We are seeking a dedicated and customer-focused individual to join our team as a Customer Support. As a Customer Support, you will be responsible for providing exceptional service...

  • Customer Support Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India docterz health tech labs Full time

    **Job Title: Customer Support Executive** **Location - Mumbai ( Andheri )** **Job Summary**: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution. **Key Responsibilities**: Resolve customer issues efficiently and professionally. Maintain...

  • Customer Support Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India Teams Fusion Full time

    Domestic voice process Urgent Hiring for Customer Support executive For Andheri, Mumbai location Freshers are welcome Salary 14K to 20K Good hand of Incentives immediate joining **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund **Experience**: - total work: 1 year...