Product Operations Specialist

Job Description

Job Details

Description

About Quantum

Quantum is a global leader in end-to-end data lifecycle management solutions. For over four decades, we've empowered businesses across industriesincluding media & entertainment, AI & machine learning, high-performance computing, life-sciences, video surveillance, and enterprise ITto capture, preserve, protect, and leverage their most valuable digital assets. With a comprehensive portfolio of innovative solutions such as Quantum StorNext, ActiveScale, Myriad, and DXi, we help customers unlock deeper insights and accelerate innovation at scale.

Role Overview

The Product Operations Specialist is essential in executing operational tasks crucial to product lifecycle management, marketing activities, data analysis, and feedback assessment. Your focus will be on managing internal tools, analyzing product and marketing data, coordinating webinars, executing marketing communications, and managing user feedback to support Quantum's global product teams.

To further enhance our operational efficiency, we are hiring a dedicated Product Operations Specialist based in Bangalore, India. This role will support product management and product marketing teams by handling critical operational tasks.

Key Responsibilities

- Tool and Platform Management:

- Administer and manage internal tools used by the product management and marketing teams, ensuring tools are effectively utilized and maintained.

- Marketing Operations:

- Coordinate, schedule, and manage webinars, ensuring seamless logistics and content alignment.
- Draft, schedule, and distribute marketing announcements and email campaigns, ensuring alignment with Quantum's brand and messaging guidelines.

- Data Analysis:

- Analyse product and marketing data to provide actionable insights and support strategic decision-making.
- Regularly generate and share performance reports and insights with stakeholders.

- User Feedback Management:

- Collect, analyze, and summarize user feedback, highlighting key trends and actionable recommendations.
- Work closely with product teams to ensure feedback is incorporated into product improvements.

- Content Coordination:

- Collaborate with product marketing teams to support the creation and distribution of product collateral, datasheets, presentations, and other marketing assets.

- Process Optimization:

- Develop and implement standard operating procedures (SOPs) for recurring tasks to enhance efficiency and scalability.

Requirements/Qualifications

- Bachelor's degree required (Business, Marketing, Operations, or related fields).
- 3+ years of experience in operations, product operations, or marketing operations, preferably within technology-focused industries.
- Strong analytical and organizational skills, capable of managing multiple tasks simultaneously and meeting tight deadlines.
- Proficient in using productivity, analytical, and collaboration tools (e.g., Microsoft Office, Salesforce, Jira, Excel, or similar).
- Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.
- Ability to work effectively with global teams across multiple time zones, demonstrating cultural awareness and flexibility.

Desired Skills

- Experience managing marketing and product management tools in a fast-paced technology environment.
- Familiarity with webinar platforms, email marketing tools, and data analysis methodologies.
- Comfortable working independently and proactively identifying opportunities to streamline operations.

If you're organized, analytical, detail-oriented, and passionate about driving operational excellence, we invite you to join Quantum and help us streamline our global product operations.