Quantum - Product Operations Specialist
3 weeks ago
Job Quantum:
Role Overview:
- To further enhance our operational efficiency, we are hiring a dedicated Product Operations Specialist based in Bangalore, India. This role will support product management and product marketing teams by handling critical operational tasks.
Key and Platform Management:
- Administer and manage internal tools used by the product management and marketing teams, ensuring tools are effectively utilized and maintained.
Marketing Operations:
- Coordinate, schedule, and manage webinars, ensuring seamless logistics and content alignment.
Draft, schedule, and distribute marketing announcements and email campaigns, ensuring alignment with Quantums brand and messaging guidelines.
Data Analysis:
- Analyse product and marketing data to provide actionable insights and support strategic decision-making.
- Regularly generate and share performance reports and insights with stakeholders.
User Feedback Management:
- Collect, analyze, and summarize user feedback, highlighting key trends and actionable recommendations.
- Work closely with product teams to ensure feedback is incorporated into product improvements.
Content Coordination:
- Collaborate with product marketing teams to support the creation and distribution of product collateral, datasheets, presentations, and other marketing assets.
Process Optimization:
- Develop and implement standard operating procedures (SOPs) for recurring tasks to enhance efficiency and Bachelor's and Master's degree required (Business, Marketing, Operations, or related fields).
- 3+ years of experience in operations, product operations, or marketing operations, preferably within technology-focused industries.
- Strong analytical and organizational skills, capable of managing multiple tasks simultaneously and meeting tight deadlines.
- Proficient in using productivity, analytical, and collaboration tools (e.g., Microsoft Office, Salesforce, Jira, Excel, or similar).
- Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.
- Ability to work effectively with global teams across multiple time zones, demonstrating cultural awareness and Skills:
- Familiarity with webinar platforms, email marketing tools, and data analysis methodologies.
- Comfortable working independently and proactively identifying opportunities to streamline operations.
If you're organized, analytical, detail-oriented, and passionate about driving operational excellence, we invite you to join Quantum and help us streamline our global product operations.
(ref:iimjobs.com)
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