Senior Deals Desk Lead

Who are we and what do we doBrowserStack is the world s leading software testing platform powering over two million tests every day across 19 global data centers BrowserStack s products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments devices browsers operating systems and versions We help Tesco Shell NVIDIA Discovery Wells Fargo and over 50 000 customers deliver quality software at speed by moving testing to our Cloud With BrowserStack Dev and QA teams can move fast while delivering an amazing experience for every customer BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet We recently secured 200 million in Series B funding at a 4 billion valuation in June 2021 At BrowserStack we solve real problems each day is a unique challenge and an opportunity to make a difference We strive to be open transparent and collaborative so no feat is too big to achieve BrowserStack is an extension of its people and a place where they can grow both professionally and personally To that effect were humbled to be recognized by leading organizations around the world BrowserStack is Great Place to Work-Certified 2020-21Named SaaS Startup of the Year in 2022 by SaaSBOOMiRanked in Forbes Cloud 100 in 2021 - for the second timeFeatured in LinkedIn Top Startups India 2018About the roleAs a Senior Deals Desk Lead you will be joining the Sales Strategy Operations function in supporting high growth fast-paced Sales Field Operations org In this role you will have the opportunity to work with multiple functions and significantly impact both the top line and bottom line You will support the sales organisation throughout the entire quote-to-cash lifecycle covering deal structure quote creation and approval order forms revenue legal review and compliance while continuously striving to enhance and streamline the sales process Successful candidates will be problem solvers with strong interpersonal skills capable of introducing constructive friction into deal negotiations while maintaining a positive and productive relationship with the Sales team Were looking for candidates who understand what success looks like and are flexible resourceful and collaborative We want individuals who are excited to join us in defining our long-term vision and the next steps to achieve it Job Responsibilities4 to 7 years of experience in similar roleServe as a trusted advisor to the Sales teams as a subject matter expert on deal policies including pricing contract terms product configurations and compliance requirements Assist the Sales Organization during the entire customer lifecycle from Lead-to-Quote Contract-to-Order Booking-to-Renewal Cross-sell Up-sell Monitor the Deals Desk queues for deal requests ensuring requests are addressed thoughtfully and within the set SLA prioritizing workflow and managing request volumes to maximize efficiency and drive the urgency of dealsQuarterback deals through the sales cycle internal approval process collaboration with the appropriate cross-functional teams Sales Leadership Legal Accounting Billing Product etc Identify gaps and suggest improvements to policies processes and systems to enhance compliance during the contracting process and boost sales productivity Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the Sales operations and Sales organization Create and maintain Sales Dashboards SFDC Reports and performance metrics to support Sales teams with actionable insights and data-driven decision-making Required QualificationsBachelors degree or equivalent experienceOutstanding analytical background with strong problem-solving skillsGreat interpersonal skills including written and verbal communicationAbility to build relationships and work collaboratively to get resultsCapable of explaining concepts clearly and credibly across all levels of the organisationHigh level of attention to detailProficiency in SFDC and familiarity with Configure Price Quote CPQ systems preferably Zuora Benefits In addition to your total compensation you will be eligible for following benefits which will be governed by the Company policy Medical insurance for self spouse upto 2 dependent children and Parents or Parents-in-law up to INR 5 00 000Gratuity as per payment of Gratuity Act 1972Unlimited Time Off to ensure our people invest in their wellbeing to rest and rejuvenate spend quality time with family and friendsRemote-First work environment that allows our people to work from anywhere in IndiaRemote-First Benefit for home office setup connectivity accessories co-working spaces wellbeing to ensure an amazing remote work experience