Deal Desk Specialist

Job Description

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

The Deal Desk Analyst's primary responsibility will be to manage the deal closure process. This involves ensuring accuracy of sales quotes, discounting, and legal terms. This role will also assist in simplifying the workflow of the deal approval process and drafting of contracts for all the types of deals, using standard templates and common business terms.

The Deal Desk Analyst will partner with the Sales, Finance, Legal, and Revenue Operations teams to provide administrative support to the Global Field Sales organization.

The Deal Desk Analyst will report to the Manager, Deal Desk Operations.

Key Responsibilities:

- Ensure Quotes and Order Forms are approved within pricing and discount policies.
- Ensure opportunities are accurately entered and properly booked in the CRM tool.
- Work with Finance to ensure all deals have the appropriate booking packages. This includes fully executable agreements and proof of delivery.
- Assisting Sales with quotes, approvals, and order forms.
- Provide proactive support and guidance to the sales team to help drive new deals as well as up-sell opportunities.
- Interface with Accounting, Finance and Legal as needed (i.e., revenue recognition).
- Maintain an agreed upon SLA on deal turnaround times.
- Interface with other members of Deal Desk and Finance/Accounting to ensure accuracy of booked sales opportunities.
- Train and provide 1:1 support for sales reps and other quote-to-close technology users. Includes helping reps build out quotes (as needed) and own support tickets where reps are experiencing technical issues.
- Read, interpret, redline, and escalate contractual language to ensure transactions comply with revenue recognition and business operational policies.
- Assist the Field Organization during the customer/contracting lifecycle, from Lead-to-Quote, Contract-to-Order, Booking-to-Renewal/Up-sell.
- Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the sales operations and sales organization.

Requirements:

- Bachelor's degree or equivalent experience required.
- 2+ years of experience in a Deal Desk, Finance, Sales Operations, or Revenue role.
- 2+ Years of SaaS/Software/Tech experience
- Experience in Order Management/Administration in a fast-growing software enterprise.
- Experience with SFDC CRM, sales processes and related tools in the quote to close process.
- Experience with and good understanding of software licensing and contracting.
- Experience with quote and contract creation technical solutions.
- Adept at business partnering and working with cross-functional teams, building meaningful business relationships along the way.
- Strong business acumen, strong reporting and analytics, troubleshooting, problem-solving, and project management skills.
- Ability to prioritize to meet business needs.
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles.

Interpersonal Attributes:

- Self-motivated, able to work autonomously and communicate with remote teams.
- Has organization and project management skills. Attention to detail with ability to manage multiple priorities and tasks simultaneously.
- Strong verbal and written communication skills ability to present and build presentations
- Experience working cross-functionally with multiple key stakeholders.
- Ability to thrive in a fast-paced, unpredictable environment.
- Willing to go the extra mile with a strong work ethic self-directed and resourceful.

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We'll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

We are aware of recruiting impersonationattempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to