Front Office Associate

6 days ago


Udaipur RJ IN Platinum Hotels Full time

Platinum Royal Excellency is pure wage 4 star luxurious hotel in Udaipur we believe in offering exceptional guest experience in person As a modern hospitality provider we re embracing technology to bring the same warm professional service our guests expect from the comfort of their homes We have require experience front office associate who have good knowledge regarding front office Key Responsibilities Provide friendly and efficient customer service to guests Handle check-ins check-outs reservations and cancellations Respond to guest inquiries in a timely manner Coordinate with on-site staff to assist with guest needs or emergencies Ensure all guest records are accurate and confidential Troubleshoot common issues and escalate when necessary Promote hotel amenities services and upsell when appropriate What We re Looking For Previous customer service or front desk experience hospitality experience a plus Excellent verbal and written communication skills Comfortable using hotel software systems IDS Hotelier systems Highly organized and able to multitask in a fast-paced environment Flexibility to work evenings weekends or holidays as needed A friendly professional and proactive attitude Job Type Full-time Pay 10 000 00 - 15 000 00 per month Gross Schedule Day shift Morning shift Night shift Rotational shift Experience Hotel Front Desk 1 year Required Language English Required Hindi Preferred Location Udaipur Rajasthan Required Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Benefits Flexible schedule Food provided Provident Fund Schedule Day shift Supplemental Pay Yearly bonus Language Hindi Preferred English Preferred Work Location In person



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