Teleperformance-International Customer Support

4 weeks ago


Jaipur, Rajasthan, India Teleperformance Global Services Private Limited Full time
Job Description

Job Title: Customer Service Executive - International Voice Process

Job Location 1: Shipra Path, RIICO Industrial Area, Mansarovar, jaipur, Rajasthan, 302020

Job Location 2: E-142 & 143, IT Park Rd, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022

Salary:

CTC: 29K Fresher, 30K Experience

Job Type: Full-time

Shift Timings: Rotational Shifts with 2 Rotational Week-offs

Job Summary:

We are looking for a Customer Service Executive to join our team at Jaipur. The ideal candidate will be responsible for handling customer queries, providing resolutions, and ensuring customer satisfaction through professional communication.

Key Responsibilities:

- Handle inbound and outbound customer queries efficiently.
- Provide accurate and timely resolutions to customer concerns.
- Maintain a high level of customer satisfaction through effective communication.
- Follow company policies and procedures while interacting with customers.
- Work in a dynamic, fast-paced environment with rotational shifts.

Required Qualifications & Experience:

- UG and and Graduate Freshers can apply.
- Excellent verbal and written communication skills in English.
- Ability to handle customer interactions professionally and empathetically.
- Strong problem-solving skills and attention to detail.
- Willingness to work in rotational shifts and week-offs.
-

Relocation benefits: 14 days of accommodation and 10K relocation bonus for outstation candidates.

Interested candidates are welcomed to apply by sharing your CV at [Confidential Information]

Kindly please register yourself in the below link:-

https://bit.ly/India-HRMS

Spotlight

- Office cab/shuttle, Relocation benefits

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