Performance Enhancement Team Lead
7 days ago
Company Overview
At Teleperformance Global Services Private Limited, we are dedicated to providing exceptional customer experiences and delivering innovative solutions that drive business success.
Job Summary
We are seeking a skilled Team Lead Operations to join our team. In this role, you will be responsible for overseeing daily operations, improving performance, and ensuring compliance with established processes.
Key Responsibilities
- Operational Excellence: Drive operational excellence by identifying areas for improvement and implementing strategies to enhance overall performance.
- TASK Oversight: Oversee the timely and effective completion of assigned tasks and projects.
- Query Resolution: Resolve queries in exceptional situations and escalate them, when required, by following proper channels.
Requirements
- Leadership: Proven ability to lead and motivate teams to achieve high-performance standards.
- Communication: Excellent communication and interpersonal skills.
- Problem-Solving: Strong analytical and problem-solving skills.
What We Offer
We provide a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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