Operations Management Specialist

7 days ago


Jaipur, Rajasthan, India Teleperformance Global Services Private Limited Full time

Company Overview

Teleperformance Global Services Private Limited is a leading provider of outsourced customer experience solutions. We are committed to delivering exceptional service quality and fostering a culture of innovation and excellence.


Job Description

We are seeking an experienced Team Lead Operations to join our team. As a key member of our operations leadership, you will be responsible for driving performance improvement, ensuring timely completion of tasks, and resolving queries in exceptional situations.


Responsibilities

  • Performance Improvement: Collaborate with the team to identify areas for improvement and implement strategies to enhance overall performance.
  • TASK Management: Ensure timely and effective completion of assigned tasks and projects.
  • Query Resolution: Resolve queries in exceptional situations and escalate them, when required, by following proper channels.


Skills and Qualifications

  • Leadership: Proven ability to lead and motivate teams to achieve high-performance standards.
  • Communication: Excellent communication and interpersonal skills.
  • Problem-Solving: Strong analytical and problem-solving skills.


Benefits

We offer a comprehensive benefits package, including competitive compensation, opportunities for professional growth and development, and a collaborative work environment.


Others

Please submit your application, including your resume and cover letter, to apply for this exciting opportunity.



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