▷ Urgent Search Director Enterprise Tech Operations

3 weeks ago


Bangalore Karnataka, India The Edge Partnership Full time

Our client is a leading global investment and advisory firm known for its deep expertise in private equity real estate and alternative asset management The ideal professional will be responsible for the design and execution of critical transition-to-operations mechanisms along with implementing key processes procedures and metrics Please contact Muhammed Abraar or email your cv directly in word format with job reference number 15222 to Please note that due to the high number of applications only shortlisted candidates will be contacted If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful Tech-India theedgepartnership com Key responsibilities To design and run a global operational team supporting products and services across the enterprise To identify review and understand common trends and patterns across the Enterprise tech Stack and partner with respective teams To work closely with the Data team and develop a set of robust reporting mechanisms along with monitoring and improving user experience Role requirements Overall 16 years of experience with a minimum of 10 years in enterprise operational management Strong experience with ITIL Incident Management ServiceNow along with Enterprise tools like Microsoft 365 Citrix etc Experience in developing core Service Management processes and scaling operational excellence Experience of collaborating with internal and external stakeholders along with leading and mentoring the respective teams


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